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Real Reviews from VERIFIED CUSTOMERS
Dignora N. VERIFIED CUSTOMER
My experience with Ben Smith Toyota was wonderful on Saturday. I couldn’t have better service. Thank you.
3/15/2026
Tammie W. VERIFIED CUSTOMER
I was happy with the people and service the only frustrating thing was having to wait 30 min to bring my car around after service was completed and i had checked out.
3/15/2026
Sharon H. VERIFIED CUSTOMER
Heaven always greets me with a smile and is always professional and she is an asset to Bev Smith Toyota!
3/15/2026
Ian A. VERIFIED CUSTOMER
I must say this is the best Toyota dealer I have walk into the service is the best i ever came to
3/14/2026
Ronald D. VERIFIED CUSTOMER
Easy sign in. Friendly staff Good services
3/14/2026
Yosiel R. VERIFIED CUSTOMER
Natoriea Lundy is very professional and has a lot of communication skills She is the number 1 ????
3/14/2026
Lindsey L. VERIFIED CUSTOMER
Tori is the absolute best!! Always smiling and takes time to know her clients!!!
3/13/2026
Edward P. VERIFIED CUSTOMER
Only problem, my dashboard Completely different then when got there! I will have to actually look at owners manual to get it back to where it was! And can't set EV it was always on before! BEV Smith Is OUR DEALER!!!!
3/13/2026
Lawrence C. VERIFIED CUSTOMER
Service was performed as expected. Heaven is a trusted service advisor.
3/12/2026
Junior P. VERIFIED CUSTOMER
Good job
3/12/2026
Carmen R. VERIFIED CUSTOMER
Excelent service and Allison thank you so much for your assistance in helping my hubby G and the goodies
3/12/2026
Francis M. VERIFIED CUSTOMER
Good service. Nice waiting accomodations.
3/12/2026
Linda M. VERIFIED CUSTOMER
please no survey
3/12/2026
Kayla Marie. VERIFIED CUSTOMER
Tori was wonderful i give her fine stars
3/11/2026
Alicia M. VERIFIED CUSTOMER
I was expedited under the circumstances of having THOUGHT I had an appointment, and Lenny was a good listener and communicated with me very thoughtfully and thoroughly.
3/11/2026
George S. VERIFIED CUSTOMER
Ozzie was very helpful, informative and professional. Other than the air conditioner not being covered by warranty, we were very happy with Toyota.
3/11/2026
Elmer F. VERIFIED CUSTOMER
Tori always explains what’s recommended and needed every visit. I feel confident with her recommendations! We’re in and out when promised. Thanks Tori!
3/11/2026
Jansynn R. VERIFIED CUSTOMER
Attempting to upsell me on things i don’t need. Getting told it would’ve 65$ but then there’s extra charges on there. I purchased my tires from you and didn’t realize realignment wouldn’t be free. I will be going to a wholesaler next time. Additionally, workers calling me immediately to try to get me to sell my car and buy another. Im irritated with the way the company has treated me. I have always had no issue at Adam’s Toyota in Kansas City and would not recommend Bev smith to anyone.
3/10/2026
Dale S. VERIFIED CUSTOMER
Thank you for servicing me car today. Your Customer Relations Manager helped by getting me out as quick as possible...
3/10/2026
Dennis Y. VERIFIED CUSTOMER
Fast, thorough, fair price
3/9/2026