Explained everything and extremely patient with the me as I had a few questions.
6/5/2024
Jonathan B. VERIFIED CUSTOMER
Was there way too long for an oil change. Wasn’t able to get other work done as I could stay there more than the 2.5? drive up from Stuart because I’m a friend of Nick Smith and I like giving him my business. Manager serving me was nice but really too busy to take care of me.
You asked…
6/5/2024
Gilbert J. VERIFIED CUSTOMER
They didn't find what the problem is
6/4/2024
Jose F. VERIFIED CUSTOMER
Awesome, we need more people like her!!????????????????
6/4/2024
Donna A. VERIFIED CUSTOMER
I had an appt for a recall. Come to find out the parts were not in stock. Now I have to make another 100 mile round trip drive to get it fixed. Not good customer service
6/4/2024
Wendy G. VERIFIED CUSTOMER
Tyler is simply the most honest straight forward service rep! He ever goes - well so will I
6/4/2024
Shauna M. VERIFIED CUSTOMER
Very bad service. Waiting in the waiting room for 2 1/2 hours no information, went to the desk to eee what was going on and was told to go to the over Cabin when I went there woman on her phone spoke to me like crap and rude and had to respell my name told me to go back and someone would be with me:. My repreeentative came back and told me 5 more mins nothing else. Knowing I was waiting I got a call and the woman told me to come into parts…..threw the paperwork at me and said cwr is was fine but 3 issues when I told her tire rotation was suppose to be included told it wasn’t and I kept re confirming but each time told no. Nothing else except my car was ok. Didn’t hand me my keys so I picked them up and no idea where my car was parked despite having my little girl with me . Absolutely **** disgrace I spend 37k on a car and that’s what you get!!!!!
6/3/2024
Robert A. VERIFIED CUSTOMER
Fast, professional service. Explained everything completely.
6/3/2024
Kimberly C. VERIFIED CUSTOMER
Tires rotated even faster than time quoted to me
6/3/2024
Douglas C. VERIFIED CUSTOMER
Good job
6/3/2024
Franklyn B. VERIFIED CUSTOMER
Wouldn’t want to deal with anyone else except Tyler unless it’s absolutely necessary..
6/1/2024
Dana T. VERIFIED CUSTOMER
Great service!
6/1/2024
Bradford S. VERIFIED CUSTOMER
Tyler is the best ever
6/1/2024
Naomi Mitchell. VERIFIED CUSTOMER
Erika was very knowledgeable, kind, and took care of all the issues I brought my car in for. Thank you!
6/1/2024
John D. VERIFIED CUSTOMER
Jamina is amazing! I will request her everytime.
6/1/2024
Barbara S. VERIFIED CUSTOMER
Tyler is very thorough and very kind. The service was excellent. The explanations of what needed to be done were excellent. I will recommend to others. The service is one of the main reasons to purchase a Toyota from Bev Smith. Thank you very much
6/1/2024
David B. VERIFIED CUSTOMER
I sold my Honda Ridgeline because of Cogman‘s service department. And coming to Bev Smith service department both times has been a pleasure.
6/1/2024
Linda W. VERIFIED CUSTOMER
I schedule my servuce appointments with Kim. She is very knowledgeable and always answers ny questions. Kim is an asset to your service team.