Excellent Service Representative
Kind
Helpful
Patient
Complete
Satisfaction
Great experience
8/2/2024
David D. VERIFIED CUSTOMER
Natoriea "Tori" Lundy did a wonderful job through all aspects of my service visit. She deserves recognition for her customer service skills.
8/1/2024
Mitchell D. VERIFIED CUSTOMER
Yes, extremely satisfied with yesterday’s service experience with Tyler K Johnson. He is very professional, knowledgeable and patient!! He is very thorough if I have any questions or need further clarification. Overall, he has excellent customer service skills.
8/1/2024
Russell G. VERIFIED CUSTOMER
Kelly was exceptional
8/1/2024
Dieter F. VERIFIED CUSTOMER
Attention
8/1/2024
Gaylene H. VERIFIED CUSTOMER
We bought a new Camry!
8/1/2024
Danny A. VERIFIED CUSTOMER
Anthony is an excellent service technician a true gentlemen
8/1/2024
John M. VERIFIED CUSTOMER
Kim was very helpful. She was a pleasure to deal with.
8/1/2024
Joseph J. VERIFIED CUSTOMER
This was the worst service that I ever received from Bev Smith Toyota I was not satisfied with Paige or the service team I brought my truck in with no problems no dashboard lights for a simple 30,000 Mi service when I got my truck back it had to check engine light on it had the grill shutter malfunction parking brake malfunction no one told me this they just gave me my truck back with all these malfunctions and said it was like that when I brought it again was not satisfied at all had to take additional day off work to bring my truck back in Tuesday to get them to repair the right way not happy at all Matt satisfied with Bev Smith my third vehicle have always been servicing them at bev Smith. Not satisfied at all
8/1/2024
Donna A. VERIFIED CUSTOMER
This was my 4th appt to get a recall fixed. Now I have a notice that shows in my car every time I start it saying I need my recall taken care of asap. I thought it was taken care of on Saturday.
8/1/2024
Cary G. VERIFIED CUSTOMER
He gave me excellent communication and service. Was extremely happy with Tyler and would love to continue to work with him in the future.
7/31/2024
Susan W. VERIFIED CUSTOMER
There was an technical is sue after the completion of scheduled service that causeda delay of 90 minutes. My issue is with the lack of communication.
7/31/2024
David D. VERIFIED CUSTOMER
Tyler did a great job addressing my needs and concerns. Great customer service.
7/31/2024
Edward P. VERIFIED CUSTOMER
All went well
7/31/2024
George F. VERIFIED CUSTOMER
Heaven was very attentive to our questions and informative.
7/31/2024
Mark M. VERIFIED CUSTOMER
Natoriea was very professional, kind, and made me feel at ease with her calm demeanor.
7/31/2024
Keith S. VERIFIED CUSTOMER
Erika carried a very heavy battery a long distance plus she was friendly.
7/31/2024
James J. VERIFIED CUSTOMER
Tori is an excelelent employee. I commend her for the assistance rendered. She is a tremendous asset to your establishment. Thank you Tori.