It took too long in my opinion especially with an appointment but overall good job!
1/8/2025
Edith B. VERIFIED CUSTOMER
Very satisfied
1/8/2025
Suzanne H. VERIFIED CUSTOMER
Car seat was dirty n the car was covered in black spots on the hood, roof and truck. Car was completely dirty. Not sure what the spots were didn’t attempt to clean didn’t want to damage the paint.
1/7/2025
Kevin R. VERIFIED CUSTOMER
Kim is fantastic!
1/7/2025
Rochelle E. VERIFIED CUSTOMER
Jamina was very professional
1/7/2025
Marcel J. VERIFIED CUSTOMER
Kim was extremely helpful for getting our battery replaced!! She went above and beyond!!
1/7/2025
Joanne A. VERIFIED CUSTOMER
I have never had a problem with Toyota or Tyler Johnson. The only thing I do have a problem with is constantly be asked to buy a new car after I have repeadly said no.
1/6/2025
Cory S. VERIFIED CUSTOMER
I had an appointment at 8am .. my wife picked me up but we decided that she had some errands to run so she took me back to the dealership I waited for hours and I feel like the service manager and the employees got amusement because I originally requested a different service assistant. I was at your dealership until after 2pm .. I have been coming to Bev Smith since the 90’s but I’ll take by business to Vero from now on thanks
1/6/2025
Daniel F. VERIFIED CUSTOMER
They did what was required according to recall, but the recall was not fully explained; was told battery needed to be replaced (thought that was part of recall, again failure to fully explain). I have no respect for their service department.
1/6/2025
Elizabeth P. VERIFIED CUSTOMER
I plan to call with my comments.
1/6/2025
Michael Hanley. VERIFIED CUSTOMER
I was thoroughly satisfied with the service. Madison Messina was friendly and kept me updated as to what was being done with the car. It was my first visit to Bev Smith Toyota, and it will not be the last. Will definitely come back for my future car service needs. Thank you Madison Messina.
1/5/2025
James P. VERIFIED CUSTOMER
Heaven was great! She was attentive and listen to my concerns and request. I have been avoiding the dealership for regular service due to my past visits. Heaven and the total level of service has made me consider coming back for my regular service needs. Thank you.
James P
1/5/2025
Maria S. VERIFIED CUSTOMER
Muy buen servicio
1/5/2025
Idania P. VERIFIED CUSTOMER
Very understanding and thorough
1/5/2025
Indre K. VERIFIED CUSTOMER
Tyler is always very professional and helpful, some of your staff should learn him. Value employee like Tyler. Thank you so much
1/5/2025
Golden P. VERIFIED CUSTOMER
Paige was very professional. He explained, very clearly, the areas of service needed relating to my car. He kept me updated on the progress via text and phone.
1/4/2025
Mark F. VERIFIED CUSTOMER
I will look for the Toyota survey in my email. Kim is an excellent service advisor.