Tori like Always was very professional & attentive. I don’t have any complaints of the service.
1/11/2025
Meegan S. VERIFIED CUSTOMER
The complaint I have is the time it took to complete my service, I only had a tire plugged and it took over 3 hours snd that is crazy
1/11/2025
Rodney B. VERIFIED CUSTOMER
Job well done by all. Heaven is so good with her customers and she shows the professionalism with everyone.
1/11/2025
Cindy C. VERIFIED CUSTOMER
I understand it was extremely backed up, but someone could have called us to reschedule. We were there 3 hours.
1/11/2025
Marilyn L. VERIFIED CUSTOMER
Ally helped with the appointment scheduled. Chris took charge of arranging same day service of the low tire pressure on my Hybrid 2024 RAV 4. Ally and Chris have excellent customer service skills. Both employees were friendly and helpful. The next day my RAV 4 was schedule for the 10,000mile service. All staff were friendly and knowledgeable. When the weather is frigid as it was on January 9, please make sure that the customer service lounge is well heated. The lounge was very cold and uncomfortable.
1/10/2025
Rosianne E. VERIFIED CUSTOMER
Madison was very nice and patient.
1/10/2025
Philip D. VERIFIED CUSTOMER
Waiting two hours for a tire rotation was not good. I'm 84 years old.if service time doesn't improve,I will not use your facilities
1/10/2025
Donna F. VERIFIED CUSTOMER
Good Employees and quick finish to work on my vehicle
1/10/2025
Mike V. VERIFIED CUSTOMER
Kim was very helpful.
1/10/2025
Donald F. VERIFIED CUSTOMER
Yes Anthony treats his customers well, he listens to your questions and does a good job answering them , Most importantly I trust his service advice in how to effectively maintain my “ beloved Highlander “. I hope that I continue to have him as my service advisor !
1/10/2025
Cecilia H. VERIFIED CUSTOMER
Kim is very professional and efficient in her work.
I'm glad to have her as my advisor.
The company is very lucky to have someone like her.
1/9/2025
Jesus R. VERIFIED CUSTOMER
I’ve been a loyal customer of Bev Smith Toyota for years the reason is the great service and the care they give their customers.
1/9/2025
Preston M. VERIFIED CUSTOMER
The service rep was great. A true professional.
However, I brought it in with a rattle and its still rattling. The repair didn't work.
1/9/2025
Anna R. VERIFIED CUSTOMER
Thank you Madison was great !
1/9/2025
Patricia L. VERIFIED CUSTOMER
Thanks for getting me in same day!
1/9/2025
Rocke E. VERIFIED CUSTOMER
Ms.Lundy was absolutely professional in carrying out her requirements. Give her a huge raise.
1/9/2025
Carole Szarka. VERIFIED CUSTOMER
He was friendly, courteous and addressed the needs of my vehicle .
1/9/2025
Jose U. VERIFIED CUSTOMER
Kim is awesome. Very professional and customer oriented. She represents your company very well.
1/9/2025
Tania G. VERIFIED CUSTOMER
Excellent customer service. Thank you Heaven ??????