Took a week for a starter replacement,towed car in on a Thursday,called to ask about a loaner vehicle on Saturday. My call was transfered around and put on hold for over 15 minutes until I gave up. Didn't.get car back.until the
Next Thursday.
4/23/2025
Elizabeth K. VERIFIED CUSTOMER
So pleasant and professional. Was in and out in less than an hour! Well pleased. Will be back!
4/23/2025
Rosalinda R. VERIFIED CUSTOMER
Thank you.
4/22/2025
David R. VERIFIED CUSTOMER
Amazing experience
Thank you
4/22/2025
Sandra C. VERIFIED CUSTOMER
Good service from my contact at Kia and the mechanic!
4/22/2025
Rayon W. VERIFIED CUSTOMER
Great job
4/21/2025
Juana R. VERIFIED CUSTOMER
Cory was excelente from the minute i got there to the minute i pick up my car. The service was excelente and the waiting time even better. Not that before i used to wait more then 4 hours. This time was faster and excelente service.
4/21/2025
Craig Wylie. VERIFIED CUSTOMER
Caitlin did a great job
4/20/2025
Frank G. VERIFIED CUSTOMER
I felt welcome. Cory was very polite and took good care of my vehicle.
4/19/2025
Diane G. VERIFIED CUSTOMER
Very efficient. Angela was kind welcoming and professional. I appreciated the updates via text and the communication was 100 percent.
I'll be back for one more recall install when the part arrives.
Thank you for always providing exceptional customer service
4/18/2025
Paula T. VERIFIED CUSTOMER
Caitlin is great. She makes sure everything is done on time and you don’t have to wait very long. I think she’s wonderful.
4/18/2025
Cindy W. VERIFIED CUSTOMER
On service sure, on sales forget it!
4/18/2025
Gabriela G. VERIFIED CUSTOMER
Mrs. Michelle was fantastic. I had a great experience at the auto service center, thanks to the amazing help of Mrs. Michelle. She was friendly, knowledgeable, and went out of her way to make sure I understood everything about the service my vehicle needed. She explained things clearly without being pushy, and her professionalism really stood out. It’s not every day you come across someone so genuinely helpful and patient. Her excellent customer service made what could have been a stressful visit really easy and pleasant. Thank you for going above and beyond!
4/17/2025
Janice S. VERIFIED CUSTOMER
A lug nut was not reinstalled on one of my tires. Workers need to have check list to insure all is correct. We did not notice this, since I don’t drive very often due to recovering from surgery, until last week. Other than that everything was fine. Thank you
4/17/2025
Ilene K. VERIFIED CUSTOMER
Corey is always friendly and professional!
4/17/2025
James S. VERIFIED CUSTOMER
Waiting time for your vehicle to be serviced was much shorter than in the past! In the past I waited 2 hours, 3 hours, et.
4/17/2025
. R. VERIFIED CUSTOMER
Angela Molave did a phenomenal job accommodating us and finishing the work on time.
4/17/2025
Cheryl F. VERIFIED CUSTOMER
Caitlin does a great job. She always goes that extra step. I always make sure my appointment is with her.