Even though Michelle was very busy, she was professional, patient and friendly when she interacted with me regarding my vehicle.
This visit was much better than the first time that I brought my vehicle to your dealership to repair 2 tires that had leaks. The employee who worked on my vehicle at that time hid the chips that he made on my wheels by leaving lubricant over them so that they would not be discovered until later.
5/2/2025
Sandra L. VERIFIED CUSTOMER
All good
5/2/2025
Gary K. VERIFIED CUSTOMER
Everything went smoothly and on time.
5/2/2025
Melissa L. VERIFIED CUSTOMER
Angela was GREAT! Explained all the updates needed, and was able to fit me in after my appt was complete to replace a part that had been on backorder due to a recall. She was wonderful!
5/1/2025
Drew D. VERIFIED CUSTOMER
Infotainment systems were factory reset (all saved settings, all charging limit settings, CarPlay, phone pairing) without my notice or approval.
No timelines given on when parts would be available for one of the recalls, nor any information on how I will know when parts become available.
5/1/2025
Patricia S. VERIFIED CUSTOMER
Battery was changed. Thank you
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5/1/2025
David Russell. VERIFIED CUSTOMER
Angela is the absolute best
4/30/2025
Nicholas B. VERIFIED CUSTOMER
Angela was excellent. Great employee for Kia
4/30/2025
Adriana B. VERIFIED CUSTOMER
Tim Seymour is very professional, honest, kind, caring and his service it’s always perfect and above and beyond! It is a truly treasure to find people like him.
Extremely grateful to be able to have such a good human being that we all can trust with our eyes closed!
4/30/2025
Luis S. VERIFIED CUSTOMER
The “car wash” was not a car wash. I would have rather not been informed the car was washed.
4/29/2025
Saverio D. VERIFIED CUSTOMER
It is disappointing that Bev Smith KIA does not offer loaner cars for loyal customers…
4/29/2025
Amelia J. VERIFIED CUSTOMER
Caitlin is the best
4/29/2025
Jean R. VERIFIED CUSTOMER
I was pat for rotation tire ,you not doing why appen to do
4/29/2025
Jennifer B. VERIFIED CUSTOMER
There was an error in my appointment. The representative scheduled my appointment on the wrong date and told me the appointment was today. No harm, just a mistake. The service manager I spoke with was defensive and was borderline rude when we tried to figure out what had happen. I wasn't upset about it but he was trying to insinuate that the error was on me. Besides that they were able to schedule me for other service today and my representative Caitlin was as lovely and professional as always. Will still come back for future service.
4/29/2025
Donna W. VERIFIED CUSTOMER
They didn’t wash my car, no one asked if I wanted a car wash, I was always been asked before, I had to ask when they brought my car to me. I also asked if my air conditioning filter was check and was told it was not on my maintenance plan
4/29/2025
Linda S. VERIFIED CUSTOMER
My car was suppose to be washed it was not.
4/29/2025
Michael S. VERIFIED CUSTOMER
Caitlin was very professional and helpful!!
4/29/2025
Ricky P. VERIFIED CUSTOMER
Yes I was happy how fast they could get me In to fix my car and be ready to go!