This is the second time I’ve brought my vehicle in and Jacob has helped me. He is very kind, friendly and respondent. Definitely will request him in the future. Make sure he stays!!!!!!!
6/3/2022
Courtney D. VERIFIED CUSTOMER
They said they gave my car a car wash. They didn’t. Don’t put on paper you washed my car if you didn’t. I could have cared less. But you tell me you did. And it ain’t done. That bad reputation.
6/3/2022
Tiffany K. VERIFIED CUSTOMER
My car is shaking when I
Accelerate was not doing that when I brought it in
6/2/2022
Ronald H. VERIFIED CUSTOMER
While the service advisor was great. Whoever washed my vehicle did a lousy job. Other than that I’m very satisfied with my service today.
6/2/2022
Joyce E. VERIFIED CUSTOMER
Part was not there as promised, have to return again tomorrow
6/1/2022
Chanarda D. VERIFIED CUSTOMER
My car is floated from the same issue I came too 3 times. And I paid for it the first time and now it’s giving me the same issue and wants to charge me $340 for a problem they could have fix the first time. Gave me back the car soaking wet and didn’t even drain the water out and dry it out. Worse place ever and frank is so help just there to collect a check.
5/31/2022
Leonel F. VERIFIED CUSTOMER
All service went great
5/31/2022
Andrew C. VERIFIED CUSTOMER
Mr. Negron kept me abreast of the working status my vehicle while awaiting completion of service. Very considerate of my time and mental comforts!
5/29/2022
Shirley C. VERIFIED CUSTOMER
It took 2 months to get my car back. One month out of the two months I had no vehicle. I don’t know how crucial it is but by my gear shifter I’m miss a small piece. The only time I I received a phone call is when I called them first and they might call me back. If they would have kept in contact with the customer it might’ve been different. Just lack of communication with customer.
5/29/2022
Philip D. VERIFIED CUSTOMER
My Service experience was once again great! Frank is my Advisor and does an exceptional job! Everyone is friendly & knowledgeable. I enjoy bringing my Kia Soul to be well-taken care of & my time well spent. :) Thank You!
5/29/2022
Robert L. VERIFIED CUSTOMER
Great job. No surprise. That is why we keep buying Kia s
5/28/2022
Rita S. VERIFIED CUSTOMER
Waited over 2 hours for my car to be completed
5/28/2022
Carol P. VERIFIED CUSTOMER
Thank you
5/28/2022
John O. VERIFIED CUSTOMER
The staff was wonderful and very respectful. Thank you for everything.
5/27/2022
George S. VERIFIED CUSTOMER
All good
5/27/2022
Yves S. VERIFIED CUSTOMER
Frank went beyond the expected and stayed late so I could have my Telluride returned. Unfortunately the new FCA camera could not be calibrated. This was the fourth time I’ve been back to remedy an important safety issue. I’m going to invoke the Lemon Law since the two year time frame is coming up.
5/27/2022
Karen N. VERIFIED CUSTOMER
Thanks for the great service. And being g one who knows how to communicate with there customers.
5/27/2022
Patrcia L. VERIFIED CUSTOMER
He as very nice, polite and very informative on the waiting room and my car.
5/27/2022
Derek F. VERIFIED CUSTOMER
Poor communication of the reality of the wait time.