2 hours for service on 6/7 for an appt. Got home tire that needed to be fixed wasn't fixed I called back got an 1130 appt for the 10th. Husband waited over 4hours to fix tire. He was pissed. Your customer service is lacking. I had my car serviced yesterday. Never met the consultant till he handed me my papers. Never asked if I had any questions. But yet you send me a text to tell me to fill out a survey just the way you want it filled out. But no more. Tried to talk to a manager over the phone. That didn't happen.
6/10/2022
Gisela S. VERIFIED CUSTOMER
I congratulate Kia's service. They are very professional, friendly people and the treatment I have always received is a pleasure. I can say the same for dealer sellers. Thank you very much. Gisela S
6/10/2022
Bertha H. VERIFIED CUSTOMER
Jessica Blessing Witt keep up the good work. Continue to be friendly and courteous.
6/10/2022
Charlene A. VERIFIED CUSTOMER
Glad to have my KIA repaired. Thank you!
6/10/2022
Joseph C. VERIFIED CUSTOMER
Not all issues are yet resolved I have small problem which Ihope
which I hope will be taken care. I am very please with the entire staff
They are friendly and very knowledgeable and will go the extra mile to make me happy.
6/9/2022
Natalya F. VERIFIED CUSTOMER
Thanks
6/9/2022
Michelle R. VERIFIED CUSTOMER
Jessica was absolutely superb! She kept me updated during my visit via text and in person. She didn’t overwhelm me with details that was unfamiliar and she explained everything in a way that I was able to comprehend. This was another great service experience at Bev Smith Ft Pierce
6/8/2022
Phillip R. VERIFIED CUSTOMER
Only problem I have is it takes to long to do the service required.
6/8/2022
Savitri B. VERIFIED CUSTOMER
Good service
6/8/2022
Fred S. VERIFIED CUSTOMER
I bought 4 tires in December and went in with a screw in the sidewall. Had to pay $169.60 for a new tire. I don't understand why there was no road hazard warranty or reduction in cost, at least or why the battery and tires for life plan didn't cover it.
6/7/2022
Ormeshia M. VERIFIED CUSTOMER
Great job. Keep up the amazing job
6/7/2022
Giuseppe L. VERIFIED CUSTOMER
Excellents services
6/7/2022
Donna G. VERIFIED CUSTOMER
You are all doing "jobs well done".Also, I would like to give Philip your shuttle driver a job well done compliment. He is a very kind, polite, and courteous man.
6/7/2022
Taylor K. VERIFIED CUSTOMER
My vehicle was not ready as expected, also took over 30 minutes to find the correct paperwork for me to pick up my vehicle
6/7/2022
Kristin B. VERIFIED CUSTOMER
Got my car in at last minute when it died while I was driving. Got it fixed and me back on the road same day! Thanks!
6/6/2022
Tracy R. VERIFIED CUSTOMER
All staff was wonderful. What is upsetting to me is it always takes a very long time for my service. I dropped my car off for regular oil change and maintenance and picked it up 3 hours later when it was done. I was told it would be an hour. Last time it took 4 hours. I will never wait at the dealership again.
6/5/2022
James M. VERIFIED CUSTOMER
Good job my team , all the way to cashier . Thanks
6/5/2022
Alfonso F. VERIFIED CUSTOMER
Jessica was amazing like always!!! Kept me up to date and made sure to address everyone of my concerns. She is amazing and the only person I trust my car to be serviced by.
6/4/2022
Andrew T. VERIFIED CUSTOMER
Took 2 weeks and they didn’t even finish the job.. the radiator resivour cap wasn’t replaced
6/4/2022
Bonnie M. VERIFIED CUSTOMER
Again, I mean AGAIN, MY TIRES WERE NOT ROTATED AS SCHEDULED. My trust with Bev Smith service is getting smaller & smaller. Why does this happen evertytime I get my oil changed & tires rotated. 2 hrs & 45 minutes later. I am wondering if you change out the oil filter. You explain to me why this happens. Then you put air in my tires way above what they should be. I do not get it.