Started shaky, ended nicely. Thank you for washing my vehicle.
I’ll be back in 5000 miles
AH
6/3/2023
Pamela E. VERIFIED CUSTOMER
Seth is great!
6/3/2023
Lydia M. VERIFIED CUSTOMER
My name is Lydia M
6/3/2023
Pamela M. VERIFIED CUSTOMER
Excellent care of the vehicle.
6/2/2023
Leo H. VERIFIED CUSTOMER
Seth was on top of it
6/2/2023
Concetta B. VERIFIED CUSTOMER
I've purchased 3 Kia vehicles since 2017, and the service has always been terrible, but in the past two visits for me were a good experience, no bs, no part availability just good service, you guys better keep this one !!!
6/2/2023
Christina B. VERIFIED CUSTOMER
Petra ( I think that was her name) got me in and out in a timely manner and I appreciated her.
6/2/2023
Sherry M. VERIFIED CUSTOMER
Very satisfied
6/2/2023
Diane D. VERIFIED CUSTOMER
Petra was awesome in assisting me with my car. Very professional and kind
6/2/2023
Michelle R. VERIFIED CUSTOMER
Another satisfying experience. Bev Smith never disappoints
6/2/2023
Paul D. VERIFIED CUSTOMER
Problem was not fixed on first tow-in, yet was told it was addressed and car was ready to go. Told advisor that the fuel pump should be the focus, but was told all is well. Left Kia with car on Sunday, only to stall and die (again) two miles away, and wasted 4 hours waiting for tow and ride. Thank you, as we had to cancel our planned family bbq…
Very disappointed, but by Wednesday, it was finally confirmed that car was fixed and IT WAS the fuel pump. Guess I could be a tech at your shop, as your tech couldn’t get it right…
6/2/2023
Greg R. VERIFIED CUSTOMER
Petra went above and beyond on both visits the past week. She was excellent. Shane was fantastic taking the time to explain things and was extremely helpful
6/2/2023
Terence O. VERIFIED CUSTOMER
We were very happy with how Seth handled our issues. We had chosen you for repair because we purchased vehicle with you. Unfortunately we had to have my son return from Jacksonville twice because of faulty part. We do appreciate the diligence of service despite our major inconvenience. We do have a concern and will address it with parts regarding the extreme markup over 100%. It has been brought to our attention by local mechanics we know since living here for 30 years that we extremely over paid for parts. Is it a Bev Smith mark up or Kia? We hope that thiis time the repair is complete.
6/1/2023
Carol S. VERIFIED CUSTOMER
MY VEHICLE FEEL AND SOUND BETTER,THANKS TO THE MECHANIC
6/1/2023
Linda M. VERIFIED CUSTOMER
Excellent service
6/1/2023
Joanna G. VERIFIED CUSTOMER
Good service part installed quickly
6/1/2023
Cheryl L. VERIFIED CUSTOMER
Petra went above and beyond to keep track of my vehicle being serviced in a timely manner! I will request her next visit!