I think it takes too much time to do a simple oil change. I arrived 815a for a 830 an appointment and got messages that service was completed at 1047a. I know your people run it through car wash, but if someone looked they could see it was washed yesterday. Also I was standing outside when my car was brought up. Anyone could see I walk with a cane and not very good but, they parked the car in the furthest local and said your car is ready and walked away. No concern for the older population.
10/20/2023
Jacqueline Y. VERIFIED CUSTOMER
My experience today with Caitlin FAR exceeded my expectations! The service department was extremely busy and she handled everything and everyone with ease while exuding
the perfect blend of friendliness and professionalism. She saved me from potentially damaging my vehicle when she performed an inspection and recognized that I needed to flush my brake and coolant lines. I appreciated her help so much as I have no idea what I am looking for under the hood! She is a treasure and you are very lucky to have her! I will definitely do business with her again. Upon leaving the dealership it was evident that my car was operating much smoother than before I brought it in today. Thank you for a job well done!
10/20/2023
Joanna G. VERIFIED CUSTOMER
Brought my 2018 Sportage in for defective paddle shifter and it still isn’t shifting properly. This car is basically new with only 35,000 miles on it. Despite extremely long waits service is incorrectly done. This needs my immediate attention. Trying to contact service by phone is futile and the call frequently goes to voicemail. Service at Kia Fort Pierce is horrendous..
10/20/2023
Breanna H. VERIFIED CUSTOMER
I received this and did not even have to bring my vehicle and I don’t even know why I received this email and every time I do bring my vehicle and it’s a problem
10/20/2023
Grace S. VERIFIED CUSTOMER
Service section is terrible waited for 4 hours for oil change
10/20/2023
Della N. VERIFIED CUSTOMER
My service advisor was great. She helped in every way possible and was able to get my car washed. However, my car was still dirty and the inside had footprints on the driver side when I got in to leave
10/19/2023
Rafael P. VERIFIED CUSTOMER
He was very friendly
10/19/2023
Cynthia P. VERIFIED CUSTOMER
Justin provided great customer service today. Give him 5 stars out 5. Thank you very much.
10/19/2023
Raquel O. VERIFIED CUSTOMER
Frank was a very pleasant person to deal with, I admire the way he conducted himself and his appearance. Nice, soft spoken intellectual individual. I appreciate his interaction with me and the way he explained everything. One of the best advisors...would choose to have him as my service advisor again.
10/19/2023
Tara P. VERIFIED CUSTOMER
Joe made it very stress free with getting my vehicle in quick and getting my issue resolved.
10/19/2023
Roger R. VERIFIED CUSTOMER
Great organization, great communication and excellent customer service.
10/19/2023
Tracey W. VERIFIED CUSTOMER
I don't have to get my cars service done at the KIA dealership in Fort Pierce. The service is/was the reason for my continued patronage. I was disappointed by the customer service I received apon picking up my car. Very disappointed.
10/18/2023
Lucilene W. VERIFIED CUSTOMER
Caitlin was the best very professional
10/18/2023
Richard G. VERIFIED CUSTOMER
He took care of everything and explained all peas needed and recall items as well. Thanks
10/18/2023
Stephen T. VERIFIED CUSTOMER
This is the second time that Fred took care of my car. He is a gentleman and a pleasure to deal with. He always keeps me up to date with the progress of my car when it is in your service department. He answers any questions I may have concerning my Kia soul. I would prefer to have him handle my car any time I have to take it in for a service issue.
The way I see it, you are very fortunate to have a guy like Fred work for you.
Stephen T
10/18/2023
Johnson P. VERIFIED CUSTOMER
This was my first oil change for my new Kia although it was a long day. I was completely impressed with professionalism and customer service.
10/18/2023
Kathryn R. VERIFIED CUSTOMER
I don't want a phone call, I should have been talked to when I was there.
10/18/2023
Vincent H. VERIFIED CUSTOMER
Terrible. My Kia keeps using oil 1 quart every thousand miles. I brought it in more than once, and it keeps doing the same thing and your service people told me that Kia thinks that’s normal and that’s bull. I’m not happy.
10/17/2023
Estherlena Saunders. VERIFIED CUSTOMER
Really enjoyed the atmosphere and the friendliness of the person who checked me in and the satisfaction of the repair and the lady who replaced the chips and coffee area. And her politeness as she offered me a bottle of cold water. I was updated on my car and the time it would be ready. Just enjoyed the whole experience.
10/17/2023
Frank G. VERIFIED CUSTOMER
Very satisfied. Justin was extremely professional and work was completed in a timely manner.