Catlin was great. She provided excellent customer service. She made sure I fully understood the services they would need to do. And she also ensured all services was fully completed even the recall
2/4/2024
Robert G. VERIFIED CUSTOMER
Every thing was excellent
2/3/2024
Marian C. VERIFIED CUSTOMER
Great service. Notified me when ready after I paid my car was up front and ready for me. Liked toe personal touch. Very satisfied
2/3/2024
Sheree B. VERIFIED CUSTOMER
Cory was very helpful and professional.
2/3/2024
Gilbert N. VERIFIED CUSTOMER
Pablo was very professional and helpful
2/3/2024
Beverly M. VERIFIED CUSTOMER
Justin was fantastic to work with! He kept me up to date and well informed on everything that was done. A+++ service.
2/3/2024
Angel S. VERIFIED CUSTOMER
She was helpful, professional and very understanding of my urgency.
2/3/2024
Ann M. VERIFIED CUSTOMER
You people have had my car for two months got it back did not address one of the problems that initially went therefore also am now missing a button on my shifter due to you people. Called management as soon as I noticed these things an hour later still have not heard from management, so no, I am not satisfied with your service at all, if I do not hear from somebody by Monday, I will be calling the consumer complaint department again
2/3/2024
Joan D. VERIFIED CUSTOMER
Caitlin is very courteous and listen to our concerns and her and her team delivered
2/3/2024
Carolyn T. VERIFIED CUSTOMER
Cory was very attentive and when I had to return my vehicle the next day to address new concerns management was very accommodating.
2/3/2024
Frank B. VERIFIED CUSTOMER
They explained every thing that was happening to the car ???? and l am satisfied with the way the told me about it both mechanics and service writer.
2/3/2024
Anthony H. VERIFIED CUSTOMER
Cory took care of my vehicle very well. Excellent service was received. I am very pleased, thank you.
2/3/2024
Kenneth G. VERIFIED CUSTOMER
I can and will state the I have never been disappointed by the service I have received at Bev Smith KIA. Each time I arrive I am greeted cheerfully with a smile and everyone is so pleasant I actually feel like I am part of a family. From you service teams through the members of your sales team who I have interacted with through the years I always get a smile, a pleasant greeting and a delightful handshake with the always present question - WHAT CAN WE SHOW YOU TODAY? This always gives me a Warm and Fuzzy feeling.
2/2/2024
James J. VERIFIED CUSTOMER
Happy with the service received by Pablo.Thank you for the way you handle everything.
2/2/2024
Mary M. VERIFIED CUSTOMER
Cory was quick to come to my car when I pulled up I left my car for service and a recall was done promptly called me as soon as it was completed and my car was washed thank you for a great service
2/2/2024
Joseph T. VERIFIED CUSTOMER
She was a pleasure to work with . Very attentive to her customers
2/2/2024
Carrie A. VERIFIED CUSTOMER
Caitlin was awesome as were the mechanics that worked on my car, the service was great Caitlin kept me updated at every turn and my car was ready faster than predicted, absolutely amazing!!
2/2/2024
Kathy M. VERIFIED CUSTOMER
Fred David Madorma made the experience very easy.
2/1/2024
Claire D. VERIFIED CUSTOMER
It was a very pleasant experience waiting for my car to have the oil change. People are friendly seem me in good mood. I have no complaint the people. However, I think an hour and a half for oil change was a little excessive, and the next time I need a new blade for my back window blade, I will go someplace else .I felt that over$30.00 was a little excessive as well .