Corey is very focused in giving 100% customer service. Car was completed as stated and I received periodic updates. Well done Corey and the Bev Smith service department. I highly recommend this group to all
Thank you!
3/22/2024
Roger D. VERIFIED CUSTOMER
Wonderful experience
3/22/2024
Michelle Spahr. VERIFIED CUSTOMER
Cory was very attentive to my concerns and made sure I completely understood everything. His customer service and communication was great as well. I look forward to future visits with Cory as I know I can trust what he says.
3/22/2024
Martina M. VERIFIED CUSTOMER
She was very courteous, polite and helpful at all times, I stayed in the waiting room for approximately 2.5 hours and she was checking that I was comfortable during my wait.
3/22/2024
Angela C. VERIFIED CUSTOMER
Very satisfied because they kept me updated with everything.and that is a plus
3/22/2024
Debra H. VERIFIED CUSTOMER
Great person
3/21/2024
Jose C. VERIFIED CUSTOMER
Great job today.
3/21/2024
Russell B. VERIFIED CUSTOMER
Great service experience.
3/21/2024
Ellen C. VERIFIED CUSTOMER
Caitlin was very informative on explaining what was going on with my car. Caitlin was very professional and knowledgeable and I’m very glad that she was my advisor. She gets a gold star from me! Thank you from one satisfied customer.
3/21/2024
Kim K. VERIFIED CUSTOMER
From beginning to end the service at kia with cory as my service person was amazing.
I was immediately greeted as I drove in and checked in promptly. Corey was then there within a minute to discuss the issue was quick to check on the warranty and do the work that was needed while I waited in the customer service waiting area. During the time I was in the waiting area.He texted me twice to see how I was doing and kept me informed of the situation. I was totally impressed with his incredible service along with the rest of the staff there.. Thank you so much.It's a breath of fresh air to get such friendly timely service
3/21/2024
Sharon F. VERIFIED CUSTOMER
Thank you for your services. I was completely satisfied.
3/21/2024
David O. VERIFIED CUSTOMER
I I sent a detailed response to the message I received yesterday. I felt that I was strong armed with n have additional services done to my vehicle . My Sorento (2021 ) had an engine replace at around 22,000 ( it now has around 42,000 miles. I can not imagine the dealer who replaced the engine did not replace the filters and any other fluids that needed it. I have never in all the vehicles I have owned had someone say the brake fluid need replacing. The service person also recommended some type of internal engine cleaning at the tune on nearly 500 dollars. I will not wanted an oil change and tire rotation. Do the service people get a commission on sales of service. I most likely will find another dealer when the next service is required . Unsatisfied
3/21/2024
Debra M. VERIFIED CUSTOMER
Pablo is an exceptional service person. He took extra time to help me get answers to several questions I had about my service contracts and how they would work when I moved to a location on the other side of the country. Very nice young man.
3/21/2024
Michael Z. VERIFIED CUSTOMER
Bev Smith Kia was excellent in servicing my car an all the employees were professional in there dealings with me
3/21/2024
William B. VERIFIED CUSTOMER
Jamie was very helpful, knowledgeable, courteous and a real asset to Kia.
A pleasure working with her.
3/20/2024
Ursula M. VERIFIED CUSTOMER
Everyone was very friendly and considerate. Kept us up on how things were going and made sure we didn’t need anything. Jamie was great!!!
3/20/2024
Jerome Y. VERIFIED CUSTOMER
Great job Pablo
3/20/2024
Robert B. VERIFIED CUSTOMER
You have a great service manager
3/20/2024
Yasmin F. VERIFIED CUSTOMER
Thanks for being the best!
3/20/2024
Doreen H. VERIFIED CUSTOMER
Pablo was fantastic and explaining everything and the service was exceptional