My car was not in the same condition when I brought it there, you guys failed to put my car back together the way it was when I towed it there. Part in the hood was left out and my hood cannot close All the way. I don’t understand why this happened, my hood was intact when brought to your service department and now is in pieces. I need answer to why you guys left the car in this kind condition.
3/16/2024
Roland L. VERIFIED CUSTOMER
Will do.
3/16/2024
Frank H. VERIFIED CUSTOMER
He went above and beyond for me. Excellent customer service
3/15/2024
Vickie W. VERIFIED CUSTOMER
Service was good but we still do not have the key to unlock the lug nuts and they do not have regular log nuts to purchase. We had a blow out today and since we didn't have, even tho they have been asked repeatedly, this key, we couldn't change the tire and AAA couldn't either.
We are headed to Miami Sunday, if this happens again on the way and we miss our cruise... Because no one can get the tire off... What then?
3/15/2024
Cheryl W. VERIFIED CUSTOMER
So far everything was all right I was satisfied with the service from Corey
3/15/2024
Jason M. VERIFIED CUSTOMER
Great customer service thank you
3/15/2024
Danielly C. VERIFIED CUSTOMER
The service manager was very good answer questions and phone calls on time.
3/15/2024
Joseph L. VERIFIED CUSTOMER
Cory greeted me with a smile and welcomed me to Bev Smith Service department. Cory was genuinely interested in providing me with an excellent service experience. It was a pleasure in dealing with Cory as he will be my go to advisor for future service needs.
Well done!
Joe L
3/14/2024
Darlene S. VERIFIED CUSTOMER
The service by with Kaitlyn was outstanding I just believe that your service department overall needs to be revamped. This has been the worst serviced. I had since being there and it has to deal with the service manager etc. etc..
3/14/2024
Larry S. VERIFIED CUSTOMER
Cory is the man he got me in and out in no time at Thank you so very much, Corey.
3/14/2024
Suzanne V. VERIFIED CUSTOMER
Everything was handled great right down to drinks and snacks.
3/14/2024
Marisol S. VERIFIED CUSTOMER
He made my life so simple and stress free . Answered all my questions and
Helped me with all my concerns . Definitely changed my experience for the better compared to the last time. . Cory’s service should be the standard .
Thank you
3/14/2024
Victoria B. VERIFIED CUSTOMER
Very pleased thank you
3/14/2024
Gary T. VERIFIED CUSTOMER
It was a job well done
3/14/2024
Nancy P. VERIFIED CUSTOMER
Caitlin was pleasant, professional, and patient with my MIL. A true asset to your organization.
3/14/2024
Anthony D. VERIFIED CUSTOMER
Very very helpful. Went above and beyond. Corey was very helpful and also helped me with a few additional questions I had. Great guy!!
3/13/2024
Joan K. VERIFIED CUSTOMER
Pablo is the most professional tech at Bev Smith Kia dealership Service Dept.
He kept us advised from start to finish.
Thank you
3/13/2024
Barbara M. VERIFIED CUSTOMER
Very professional Bailey was. She listened to my concerns.
3/13/2024
Deborah A. VERIFIED CUSTOMER
Thank you!
3/13/2024
William T. VERIFIED CUSTOMER
You can’t go wrong with Fred. He is very professional and knowledgeable.