Satisfied with my experience with my recent service. Pablo minier was great! He took his time to explain everything that needed to be done on my vehicle and kept me updated. He was very nice and also able to fit in getting 2 of the recalls on my vehicle checked so I wouldn't have to make another appointment and just get things done on the same day. Would definitely recommend him to everyone that has a kia ! He Deserves a raise ????
4/10/2024
Phillip R. VERIFIED CUSTOMER
Caitlin Neeson made the service so painless and smooth. In my opinion I have been at you location many times and I feel this service person was the best.
4/10/2024
Cynthia J. VERIFIED CUSTOMER
None
4/10/2024
Anthony M. VERIFIED CUSTOMER
As always everyone was very courteous and professional
4/10/2024
Ronald H. VERIFIED CUSTOMER
The service advisor was very friendly, professional and helpful.
She also listened to my concerns. We were very pleased!
4/10/2024
Viviana R. VERIFIED CUSTOMER
Pablo was great, very fast service!
4/10/2024
Leah R. VERIFIED CUSTOMER
The most perfect service appointment today with Jamie! She was so nice from the minute I pulled in, checked on me during my wait, and my car was ready an hour plus ! i was so happy.
4/9/2024
Korinthea D. VERIFIED CUSTOMER
He was very kind and he does his work well
4/9/2024
Katrina H. VERIFIED CUSTOMER
Everything is good. I had an awesome advisor. I’m a little disappointed with my GT line K5 not having the sensors in the back of the car when I back up- why do I have a backup camera if no sensors? It doesn’t make sense to me. Also, I use to get my car serviced with a free car wash and vacuum and this wasn’t done for this service. Is Kia no longer offering free wash/vacuum?
4/9/2024
Audrey S. VERIFIED CUSTOMER
Thanks Caitlin for the excellent service I received. You and Luis are very professional and kind. The waiting room environment is very pleasing,clean ,and comfortable. Luis took time to listen and talk with me regarding the sale of this car. Caitlin, explained clearly the diagnosis on the car. I give this service 5 stars.
4/9/2024
Sanford F. VERIFIED CUSTOMER
Excellent
4/8/2024
Veronica P. VERIFIED CUSTOMER
Everything was done quickly and efficiently! Thank you.
4/8/2024
Jose C. VERIFIED CUSTOMER
Cory was very professional and did a great job.
4/7/2024
Sannthia V. VERIFIED CUSTOMER
Thanks Caitlyn for all ur help!
4/7/2024
Tasha R. VERIFIED CUSTOMER
I dropped my car off @10:45am didn't get it back until after 3pm didn't even get a call that it was ready I had to find my way back to the dealership since I took the shuttle service which the driver was pleasant by the way.
To make matters worse I was told that my rear wipers are broken and a replacement was ordered,plus my car could not be washed because the machines or something was broken and to then I w top it off i was told that another client in California or something has my vehicle exact
information due to some mixed up with finance am so disappointed with this time around service in all my years of doing business with kia ????
4/7/2024
Carnell W. VERIFIED CUSTOMER
The car was not washed or vacuumed.
4/7/2024
Venus H. VERIFIED CUSTOMER
Absolutely perfect service from Pablo today. Fast and efficient and met my expectations. The only issue I have, was finding out the free batteries and tires program that I was grandfathered in is no longer being honored. No issues with my service or Pablo, that part was great. I would like to receive some communication on why the program was discontinued. Thank you
4/6/2024
Malvenn G. VERIFIED CUSTOMER
Fast and concrete
4/6/2024
Julissa F. VERIFIED CUSTOMER
They said they would change the oil fluid but they didn’t cause the car is telling me that it has low engine oil
4/5/2024
Robert Beard. VERIFIED CUSTOMER
Fred was great very courteous. He explained it might take 1.5 to 2 hours. At the 2 hour mark I went up to him to find out how much longer. He made a phone call and I was told 30 more minutes which they were correct. I just think time management could be a litt better. My recall should not have taken 2.5 hours. Thats my only complaint. The staff were all great.