In spite of setbacks, I was kept informed about my vehicle, and I am very happy with both Jamie and Tim for all their help.
9/14/2024
Merla M. VERIFIED CUSTOMER
Too long of a wait time. I waited 3hrs after I was told that they will get it done in 2.
9/13/2024
Larry L. VERIFIED CUSTOMER
Very sweet and professional and outstanding service.
9/13/2024
Lazaro R. VERIFIED CUSTOMER
Good job.
9/13/2024
Ellen H. VERIFIED CUSTOMER
Kevin was wonderful he explained what services I'll need at the hundred thousand mile service next time and the costs. He explained my full bill and the recall items. He should be recognized as a stellar employee
9/13/2024
Venessa K. VERIFIED CUSTOMER
Caitlin Neeson was phenomenal! I could not have asked for better customer service. Only if everyone could be like Caitlin the world would be a better place. Caitlin you’re amazing and I loved you!
9/13/2024
Mackenzie B. VERIFIED CUSTOMER
Pablo had great customer service, he was able to answer any and all questions I had. I will always go to Pablo !
9/12/2024
Iris A. VERIFIED CUSTOMER
She’s awesome
9/12/2024
Orlando C. VERIFIED CUSTOMER
Great service and customer care.
9/12/2024
Annettte G. VERIFIED CUSTOMER
Ms Jamie always ?? sweet and kind to me every time I bring my car up for service and if something happens to my car unexpectedly she go out her way to handle the issues with my 2020 kIA. And I also appreciate you all for having smacks available while waiting on my vehicle being serviced. Great ???? Dealership to the BEV SMITH FAMILY
9/12/2024
Stephen T. VERIFIED CUSTOMER
Fred is the best. I always go to him.
9/12/2024
Pam A. VERIFIED CUSTOMER
Kevin was extremely helpful. He was very honest with me about what needed to be done to my car. Being a widow I appreciate it.
9/12/2024
. R. VERIFIED CUSTOMER
Jamie was very helpful and informative. She provided the best care in timely fashion
9/12/2024
Michelle K. VERIFIED CUSTOMER
She was great.
9/11/2024
Jane C. VERIFIED CUSTOMER
She was fantastic
9/11/2024
Bobby D. VERIFIED CUSTOMER
I bought four tires from Kia that Smith Kia and one tire happen to go ball at 37,000 mile supposed to be guaranteed for 67,000 miles and they tell me that they won’t warranty it and also I had a sensor on the dashboard that I wanted to have them check The light is still on right now not very good service. I would expect more from Bev Smith Kia thank you very much Bobby D
9/11/2024
Rachell R. VERIFIED CUSTOMER
Fred was great. Very nice and has great customer service. Called me and let me know what was going on with my vehicle.
9/11/2024
Richard V. VERIFIED CUSTOMER
Very satisfied with service
9/11/2024
Jamie V. VERIFIED CUSTOMER
I will never forgive Bev Smith Kia for not keeping their promise to me when I bought the car in 2011. Seemed like fraud to me.