She really does a good job in getting you right in as soon as she possibly can she always meets you with a smile and curtesy. She is the best and all of them at Bev Smith Kia.
11/16/2024
Linda H. VERIFIED CUSTOMER
Jamie was informative and very pleasant. She is a positive representative for Bev Smith Kia. I will be requesting her for my next service call!
11/15/2024
Wayne S. VERIFIED CUSTOMER
Caitlin, saved me pretty much from leaving the dealership. I waited 30 minutes as a walk in but once Caitlin got involved problem solved. 5*****
11/15/2024
Forrest B. VERIFIED CUSTOMER
Pablo listened to our concerns which I believe resulted in an accurate diagnosis and repair.
11/15/2024
Aniya Anderson. VERIFIED CUSTOMER
GREAT JOB TIM SEYMOUR THANKS SO MUCH, BEST EVER
11/15/2024
Terence R. VERIFIED CUSTOMER
Angela was professional and absolutely amazing in what she does to help you wi the your needs.
11/14/2024
Joseph T. VERIFIED CUSTOMER
Jamie is an asset to Bev Smith Jamie handled my concerns in a very friendly and very professional manner!!!
11/14/2024
Cody D. VERIFIED CUSTOMER
Every time I go in there it’s almost always a 3 hour wait. Today I was told an hour to and hour and a half and I was excited, it was a Wednesday so I didn’t think it would be that busy anyways. Once I hit the hour and a half threshold no one came to update me on my vehicle. Once it hit over 2 hours I finally stood outside near the pick up area, a nice man saw that I had been waiting and asked for my name and went to see Jamie who I had been dealing with. He came back and just said it’s not ready yet. I texted the number your company sent me to try and receive updates and nothing, Jamie just sat in her little office, didn’t think it would be a good idea to update me herself after she was informed I was wondering about my car. A few more minutes go buy and I finally get a text saying my car was ready, even though it still wasn’t in the pick up area and Jamie came over to say it was just now going to be washed, which I ended up declining due to being there for double my estimated time. After all this there was no apology from Jamie or even the finance man I spoke to in order to discontinue my service contract. I will no longer be driving 30 mins out of my way to have to site and wait 3 hours.
11/14/2024
Raymond B. VERIFIED CUSTOMER
No complaints
11/14/2024
Cynthia P. VERIFIED CUSTOMER
Thank you very much.
11/13/2024
Winthrop R. VERIFIED CUSTOMER
Thank You enjoyable service
11/13/2024
Patricia M. VERIFIED CUSTOMER
Na
11/13/2024
Jack Wooten. VERIFIED CUSTOMER
Kevin was knowledgeable about what needed to be done with the vehicle, I appreciated his knowledge and professionalism.
11/13/2024
Donna T. VERIFIED CUSTOMER
Everyone was pleasant and professional. The service was completely in a timely manner.
11/13/2024
Cesar M. VERIFIED CUSTOMER
EXELENTE Servicio muy satisfechos con la atención del personal a cargo, gracias