All seems to be in order; I was due for service and got everything I needed, and of course, a new battery. Thanks again
12/27/2024
Juan U. VERIFIED CUSTOMER
Pleased with is professional customer care
12/27/2024
Aqueelah P. VERIFIED CUSTOMER
I was not happy with the service provided at all. I schedule my appointment to my availability and what needed to be done only to find out my appointment was move to an earlier appointment without anyone noticing me or asking if it was okay. I come to get my car service for my 40,000 miles and a recall only to be told I'm getting an oil change and if the have the part the recall or maybe I may have to come back for another service. I like to ensure my cars are maintained right with little to no issues because I have to travel to work. To request for a service and be denied the service your askomg for is crazy. The last service visit i started there was in issue with my car only to find out that the recall is the same thing I was talking about at my last visit. And my last grip is I came in October and my tires were green and yellow only to be told my tires are all red but Bev allowed me to drive off the lot with my car. This is not my first car nor would it my last car but I know for a fact that no dealership or mechanic would allow someone to drive off their lot with bald tires. Do better
12/27/2024
Rosemary W. VERIFIED CUSTOMER
Very efficient and helpful young man.
12/25/2024
Bridgett B. VERIFIED CUSTOMER
Angela was amazing! I was there very early with no appointment and she assisted with getting me in and out! On a side note not related to my experience with Angela, whom ever moved my vehicle was a smoker and my entire vehicle smelled like cigarettes upon pick up.
12/24/2024
Donald C. VERIFIED CUSTOMER
Found Pablo to be very knowledgeable.
12/23/2024
Charles K. VERIFIED CUSTOMER
Caitlin was very helpful and took care of my car and fixed all issues with my car in a timely manner. I appreciated it.
12/23/2024
Juan D. VERIFIED CUSTOMER
Cory was courteous and friendly. He took care of us earlier than our appointment. We greatly appreciate it. He stood in contact and text us when the vehicle was finished being serviced.
12/22/2024
Joseph P. VERIFIED CUSTOMER
Cory, Angela & Yaritza were all very friendly! Cory was helpful with explaining my invoic before paying.
12/22/2024
Shirlene S. VERIFIED CUSTOMER
Caitlin was great!! I want her as my service tech evey time I come for my normal maintenance.
12/22/2024
Stephanie H. VERIFIED CUSTOMER
James in Sales as well as Dan B in finance were great along with Kirby!
12/22/2024
Lopez J. VERIFIED CUSTOMER
Angela stayed in touch with me during the 3 days my Seltos was being serviced. She was attentive to my concerns which calmed this old lady down.
12/22/2024
Jimmy L. VERIFIED CUSTOMER
Cory was very informative! He kept me updated through out the whole process!
12/22/2024
Marcia C. VERIFIED CUSTOMER
I was there on time for my appointment at noon on Friday and was leaving at 1:00 because the wrong part was ordered. Now I have to go back and maybe they'll have the right part. My rear axle is screwed up.
12/21/2024
Jack G. VERIFIED CUSTOMER
It was a wonderful experience having my Kia taken care of at Bev Smith, Kia
12/21/2024
Myrana Feliciano. VERIFIED CUSTOMER
It’s was great, they even cleaned my car,
12/21/2024
James J. VERIFIED CUSTOMER
Caitlin is amazing and a great asset for Bev Smith Kia. She is able to calm the waters even during tough times.
12/21/2024
Carol K. VERIFIED CUSTOMER
Caitlin is the best! I can’t express how professional she is along with her concern for my situation.