I must say this was the first time in many years that I have had service done at your facility that it was excellent with no issues. I was happy to see Pablo still with you. He is an asset to your service department. Thank you
1/9/2025
Demetria C. VERIFIED CUSTOMER
Pablo is very professional & pleasant & honest
1/9/2025
David M. VERIFIED CUSTOMER
100% fine.
1/8/2025
Larry G. VERIFIED CUSTOMER
Update notifications during the service and completin
was great
1/8/2025
Jennifer D. VERIFIED CUSTOMER
Thank you Angela for taking care of me and my KIA SOUL! I am completely satisfied with the service you ordered and had completed. BEST service advisor, EVER!!
1/8/2025
Thomas B. VERIFIED CUSTOMER
Professional and accommodating
1/8/2025
Clay N. VERIFIED CUSTOMER
Cory was great. Always takes care of me when I’m there whether for service or a nail in tire issue like this last time.
1/7/2025
Patricia K. VERIFIED CUSTOMER
Caitlin was thorough and knowledgeable.
1/7/2025
Rebecca A. VERIFIED CUSTOMER
Excellent service!
1/6/2025
Sue M. VERIFIED CUSTOMER
Angie was excellent! Great service and super nice!
1/6/2025
Pamela D. VERIFIED CUSTOMER
Caitlin was very knowledgeable, she made sure that my vehicle was taken care off.
1/5/2025
James L. VERIFIED CUSTOMER
Cory answered all my questions and helped me with the Kia control adjustments.
1/5/2025
Lenard M. VERIFIED CUSTOMER
Angela is great, as is the rest of the team that engaged in my vehicle purchase. Let me be clear that My issue is NOT with the team members.
On a brand new K4, 1000 miles I will be back Monday morning for the 2nd time for a sunroof that isn’t working. In addition, my vehicle was back 3 times for the window tint. The team there was great. They ageed on the re-do.
I will continue to be proactive about Bev Smith Kia and the team. Hopefully Bev Smith Kia will acknowledge some satisfaction. Open for discussion . Thank you in advance, Lenny Muroff ****-****-xxxx.
1/5/2025
Dawn Lamb. VERIFIED CUSTOMER
Getting in touch with the service team member was next to impossible. Always have to leave a message and they would send you to someone else’s voicemail. No calls back. It took calling and asking for a manager to get a response.
1/5/2025
Amanada D. VERIFIED CUSTOMER
No one called to tell me my car was ready for pickup, and the car was not washed upon return.
1/5/2025
Meredith G. VERIFIED CUSTOMER
My service expenses was excellent. Cory was helpful and knowledgeable. Was able to address my issues and questions and get my vehicle back to tip top shape. He is an asset to Bev Smith Kia's service team! All of the service team members are so friendly and helpful even in your waiting areas!
1/5/2025
Thomas Brown. VERIFIED CUSTOMER
It took a month to get my car back. But Cory would not return my repeated calls. I had to get Richard involved, then he failed to return my calls. I appreciate you finally fixing my Kia Sportage, and waxing it, and not charging me for an oil change and getting me a rental after over 2 weeks without a car. But I will be going to another Kia dealer in the future. I just can’t take you not returning calls. Sorry!!