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Real Reviews from VERIFIED CUSTOMERS
Marlon L. VERIFIED CUSTOMER
Friendly, professional
12/5/2021
Thomas K. VERIFIED CUSTOMER
He was efficient, professional and provided an accurate time of completion.
12/4/2021
MARIA G. VERIFIED CUSTOMER
Edward Flores always takes care of my car, I am always very satisfied with his job.
12/4/2021
Charlene C. VERIFIED CUSTOMER
Did not get full service. I was in for first maintenance. Tires not rotated as instructed on work order.
12/4/2021
Evelin A. VERIFIED CUSTOMER
Anthony has always done a great job attending me appreciate his work
12/4/2021
Theodora M. VERIFIED CUSTOMER
Thank you for your service
12/4/2021
Chuck P. VERIFIED CUSTOMER
Outstanding service.
12/4/2021
Gloria S. VERIFIED CUSTOMER
No me hisieron el trabajo bien nomas cobra muy bien
12/3/2021
Delfino M. VERIFIED CUSTOMER
Unsatisfied never will I back
12/3/2021
Paul E. VERIFIED CUSTOMER
Anthony was great!
12/3/2021
Kathy S. VERIFIED CUSTOMER
I was quoted a price for transmission service when I dropped off my vehicle and then called and told that the price had nearly doubled because my car has a 9 speed transmission. I have been to this dealership for every single service since I purchased this vehicle at Rock Honda. It seems like the vehicle information should be in the computer system by now so that I could be quoted the correct amount for the service, not only that but they do a vehicle walk around when you get there and the car says “Elite” right in the back. This is frustrating and feels like a bait and switch. Also, the last time I was there, in June, I came in for an oil change and services that were due and a repair, they didn’t fix it the first time, I had to bring it back in for another entire day, only to get the car back and a day later, the code came on in the car that it needed an oil change, which they were supposed to have done while I was there, resulting in a third trip back to the dealer. Can anyone tell me how these things can happen. I mean if the dealership shouldn’t know my car is a 9 speed transmission, who’s job is it to know?
12/3/2021
ASHLEY W. VERIFIED CUSTOMER
Eddie Flores is a great guy and very helpful, he’s the only person I feel comfortable with helping me with my car, I’m always a satisfied customer when I leave.
12/2/2021
JOHN J. VERIFIED CUSTOMER
Excellent
12/2/2021
Miguel C. VERIFIED CUSTOMER
Good service and everyone were very Polite,thanks for the service!!
12/2/2021
Oscar M. VERIFIED CUSTOMER
Polite courteous informative 100% satisfied with him
12/2/2021
John J. VERIFIED CUSTOMER
Excellent service on top of everything satisfied with everything thank you rock Honda and Ed Flores
12/2/2021
Isaiah P. VERIFIED CUSTOMER
Excellent service
12/1/2021
Frank A. VERIFIED CUSTOMER
It's always a pleasure having Mr.Jamili as my Service Advisor. He is very respectful. He calms my fears when I have to bring my daughter's car in because it is having problems and we don't know the cause.
12/1/2021
Reynaldo S. VERIFIED CUSTOMER
Eddie has always been on top of his awesome customer service. I commend him or his great dedication in making us smile and feeling good all the time.
12/1/2021
Ransom B. VERIFIED CUSTOMER
He did a great job
11/30/2021