Very fast service, the person was very professional.
11/15/2018
Vanessa U. VERIFIED CUSTOMER
Estela was great! She made sure I was taken care of and informed about everything. She made me feel valued. She will be my preferred advisor if I need to come back.
11/15/2018
Mehboob A. VERIFIED CUSTOMER
Excellent service
11/15/2018
Ruth M. VERIFIED CUSTOMER
Great services.. Nice employees helping all customer. Ian glad that I choose you guys!????
11/15/2018
Michael H. VERIFIED CUSTOMER
Andy was professional, personable and engaged with the process!
11/15/2018
Kenneth B. VERIFIED CUSTOMER
Mr Elnasleh was very attentive, having me wait inside out of the wind until he wrote up the order. He inquired if I had any further questions before having my car serviced and upon returning, gave me an update on recommendations for my car. He then inquired if he could offer any more assistance and made an update to my email address on file. Rock Honda has always provided excellent service. Thank you.
11/15/2018
Ryan T. VERIFIED CUSTOMER
Just one thing u guys dont wash no more had car 3 hrs for oil & recall!
11/15/2018
Melissa B. VERIFIED CUSTOMER
Great service ! Vehicle runs great !
11/15/2018
Ilene E. VERIFIED CUSTOMER
Very satisfied with the service received.
11/15/2018
William U. VERIFIED CUSTOMER
This is the first oil change since we bought the CR-V at this dealership. The rep did a good job by completing the maintenance work within the promised schedule. We were out within 30 mins.
11/15/2018
Leander S. VERIFIED CUSTOMER
Job well done. My vehicle was serviced and ready as promised.
11/15/2018
Teresa R. VERIFIED CUSTOMER
Excellent customer service
11/14/2018
Kim B. VERIFIED CUSTOMER
I ask for Mariano Galdamez every time I get my car repaired. He is fast, professional and follows up. He goes out of his way to do everything he can to accommodate your needs. I have never been disappointed. It is no wonder they promoted him to manager. Every staff person should use him as their role model. He is the reason I use their service department for my 2013 Honda Accord.
11/14/2018
Salud H. VERIFIED CUSTOMER
Very nice people,
11/14/2018
Michelle H. VERIFIED CUSTOMER
I did speak with the supervisor who confirmed the texting system was not functioning correctly. Unexplained, though, is the fact that, due to lack of response from Kevin I called and was informed he had “stepped out” and a message would be left for him to call me. He called much later, past the time I could have arranged for a ride to pick up my car.
11/14/2018
Francis B. VERIFIED CUSTOMER
Attentive, helpful, friendly, went out of his way to solve the problem to accommodate us the best way possible
11/14/2018
Jeza J. VERIFIED CUSTOMER
Delight and fast service. Awesome.
11/13/2018
Adria G. VERIFIED CUSTOMER
Estella provided me Awesome customer svc!!!
11/13/2018
Juan C. VERIFIED CUSTOMER
Service advisor seemed to be rushed. Did not listen to my concerns over the price I normally pay and what he quoted me. After service was complete I realized he used synthetic oil. I pay less for synthetic oil change on my Acura than what I was charged. I told him I would never return and he said ok
I inquired about a gas cap and he just sent me to the parts department.
I will never return to your service department or purchase a car from someone that employees such bad service advisors.
We will buy many other Honda and Acura vehicles we will just drive further away from our house for our business and service
Regretfully
Juan C