Rock Honda Auto Repair Service Center

My car was ready 45 minutes later than promised time.

Good attitude and attention excelente day

Refer to my Yelp review about Katrina! That will sum it up about my visit and her service

Anthony provided great customer service and answered all of the questions and concerns I had.

Exceptional service. Thank you to Eddie and Ruben for always going the extra mile to provide amazing service and getting things done

Katrina helped me yesterday, she's amazing at her job. She went over everything my car needed and with every detail. Amazing I would highly be back for my next car service.

I have had more horrible experiences with Rock Honda than I have had good, but working with Taylor was the BEST experience I have had doing business with you guys. I had been attempting to make an appointment for days but everytime I got transferred to service, nobody answered. I called back multiple times and the girl who transferred me was of no help. She told me to try calling back later which is useless. Finally I got through to Taylor who was very kind and helpful. Originally, we made an appt for a week out because everything was booked. I informed her of how important it was that I got in soon because I had just rotated my tires and needed an alignment as my car was pulling bad. After we hung up, she immediately called me back and said she could squeeze me in. I was on my way once we hung up. She got me in and out in an hour on a Saturday morning. Although I don’t like doing business there and the only reason I still go is because of a lifetime alignment I purchased with you guys, I will continue that service because of Taylor. I know she is a newer employee, but Rock Honda should notice her hard work and excellent customer service because it is SERIOUSLY lacking in that business. I’m sure you have got many complaints and read your Yelp reviews. GREAT JOB TAYLOR!

My SRS light should have been reset after completing the job. But no you guys don’t. Why? So I would come back and get charged $160.00 I could spend feeding my family. You guys would have been better off resetting the SRS light and when/if the SRS light came back on I would have no choice but to bring it back in and pay to have you guys find out why. But hell to the no would I bring my car back in for all I know nothing was done because nothing changed! If the light was reset then It would have felt safe to say you guys did a good job. Even if you didn’t. So don’t bother I won’t be bring it back in thank you very much.

He was knowledgeable, polite, helpful, and patient. I will recommend him to anyone I know needing help w/ Honda service or repair

I followed the rules of Rock Honda and made a service appointment. The service department ignored me and waisted my time.

Anthony was excellent! Because of him I’ll be sure to come back if I have any issues. Thank you!

Very well treated, great service advisor!

Mr. Damore was great, kind friendly and most of all very helpful. Explained everything that my car had and needed. Greatly appreciated

Exceptional and excellent service provider!

Excellent and fast service

I’m satisfied with his service although they didn’t actually find problems in the vehicle re: oil leakage that splashed on the right front and rear tire part and right side of my car. Eduardo took time to even bring me at the service section so I can see the bottom of my car while it’s elevated. Jim the mechanic explained everything that might have caused the black fluids that dropped in our driveway under my car. I appreciated that move by both Eduardo Flores and Jim.

It would have been very nice from your facility if your employees would wash the cars once the service is done. When My siblings take their cars to have them service, the dealership does wash the car and your dealership does not.

There weren't any complications or issues. I knew the services I needed for my vehicle. I appreciate Katrina listing what services were recommended as well as her not pressuring me into getting the recommended services. The approach of recommending versus saying I need those services makes a huge difference with my stance. Thank you again!

I had great service

He was very helpful i will recomend him to my friends Thank you!