I was told that if I change the low pressure fuel pipe, then they can test the car and see what’s wrong with the AC when I picked it up. Michael said they would not test start it at all which I was confused because he led me to believe that if I could’ve at least changed the low pressure fuel then it could be done to test it.
4/24/2025
Rosana A. VERIFIED CUSTOMER
Very bad experience. The problem was not fixed
4/23/2025
Manuel D. VERIFIED CUSTOMER
When I made my appt a couple weeks ago the part needed for the recall was never ordered. I took a day off today to bring my car in and was told I needed to come back Thursday since the part was never ordered. So now I have to rearrange my schedule again because the woman that was supposed to to order my part did not.
4/23/2025
Sharlotte L. VERIFIED CUSTOMER
He was very informative and appreciated his professional and prompt service.
4/23/2025
Karyn J. VERIFIED CUSTOMER
Thank you for taking care of my car
4/23/2025
Rodrigo M. VERIFIED CUSTOMER
George was great, no bad experience, hospitable & friendly. My downside is the actual service/mechanics. I noticed on my vehicle my rim is actually damaged, scratched, and in worse condition than coming in. I also noticed the tire that was being transported from a storage warehouse in Chino is dirty as well. The entire tire is dirty, not even hand-washed or polished after being changed from a flat. My deduction is my vehicle was driven on a flat, the rim was damaged being moved to the repair shop however far. I believed being told that my tire originally was losing air and will be a flat would incentivize the mechanics to bring a portable tire inflator to not damage the vehicle/rim while being transported to shop, yet I'm sure was driven damaging my rim, vehicle, and whatnot. I did take pictures of comparison before and after and if I could, I would attach the photo to showcase significant difference. I will return immediately to show damaged & rectification hopefully.
4/22/2025
Jessica S. VERIFIED CUSTOMER
Friendly, courteous, excellent service!
4/22/2025
Salina M. VERIFIED CUSTOMER
Thank you, I really appreciate the great customer service from George and the techs taking care of my vehicle.
4/21/2025
Lori B. VERIFIED CUSTOMER
Mike is very professional and helpful
4/20/2025
Shannon J. VERIFIED CUSTOMER
Service was great,and everything went smoothly regarding the recall associated with my vehicle! Thank you for making this experience so easy!!
4/19/2025
Nicholas B. VERIFIED CUSTOMER
George was very no-nonsense and straightforward with me during our meeting, and I recommend him for it.
4/19/2025
Marco G. VERIFIED CUSTOMER
Satisfied with the results thank you
4/19/2025
Adrian C. VERIFIED CUSTOMER
Thanks for making my service prompt!
4/18/2025
Ken B. VERIFIED CUSTOMER
A-MAZ-ING CUSTOMER SERVICE!!! ANTICIPATED THE COMPLETION TIME PERFECTLY!!! ABSOLUTELY WONDERFUL PERSONALITY & PROFESSIONALISM!!!!
4/18/2025
Eric S. VERIFIED CUSTOMER
JORGE WAS VERY HELPFUL AND EXPLAINED EVERYTHING
4/18/2025
Gabriel B. VERIFIED CUSTOMER
Awesome service
4/18/2025
Ricardo R. VERIFIED CUSTOMER
I was just wondering if you guys use liners on the seats so they don’t get dirty I noticed they didn’t use liners on either one of my cars that I took in first time here so I’m not sure if you guys protect the seats from getting dirty while the car is being serviced
4/18/2025
David D. VERIFIED CUSTOMER
Danielle Zylstra Is Nice & Appreciated, I Thank Her For Being Nice And She Listen To You To Help Things Out Better, I Will Continue Doing My Car Service There.
Thank You ????????
4/18/2025
Christopher L. VERIFIED CUSTOMER
The car seems to be running fine so all is good. Just a minor thing, but I had a car part (keyhole cover for front door) that they said they said they could put back on for me, and it wasn’t on there so I have no idea what happened to it.