Took my car that I have bought at this location and took three days to tell me that it was just a hose leaking. But also told me that I needed a specialized freon for my car, which was a lie and also found out from another specialist with in 30 minutes that it was a hose and my air compressor. And that the freon was just the regular R-134 freon. There is more to this but this is all I need to write, to sum it up.
7/29/2021
Maria B. VERIFIED CUSTOMER
I arrive to get my flat tire fix . The guy says you don’t have appointment . I’m like no . Who plans a flat tire ..Then waited for 2 hrs before I go and check what a going on . Just no communication there . With Jonathon who serve me that day ..
7/29/2021
Lisette L. VERIFIED CUSTOMER
Jonathan Martinez take time and explains which service the car needs and keeps the client inform of status. He is understand to the concern of the client when I explain there was some irregular noise he had the mechanic take a test drive I really felt that finally some is listening and I really appreciated that.
7/28/2021
Rachel C. VERIFIED CUSTOMER
Jonathan was a complete professional and very kind.
But his co worker Mike was very rude and short and had a terrible attitude
Would never want to work with him, second experience with mike at the counter. But Jonathan was great and will grow to be a top service rider
Thank You
Ron Curley
****-****-xxxx
7/28/2021
Ron L. VERIFIED CUSTOMER
Unfortunately there were scratches to my car that were not there when I dropped my car off. I am waiting for this issue to be resolved.
7/28/2021
Marcos C. VERIFIED CUSTOMER
Very helpful!! Great people skills, he knows his work !! Lucky to have him!!
7/27/2021
Scott S. VERIFIED CUSTOMER
Very friendly and timely service.
7/25/2021
Michael G. VERIFIED CUSTOMER
The service was excellent and I was able to have the mechanic of my choice work on my car
7/24/2021
Jamal E. VERIFIED CUSTOMER
check engine light come again After I left at the freeway and tcar no power misfire he told me to drive it more I don’t know how long And this car is still at the stop sign and And the car is still at the stop sign turn off I have to start the car again do the misfiring
7/24/2021
Elizibeth G. VERIFIED CUSTOMER
I called and left a message and did not receive a call back. I also sent a text and never heard back.
7/24/2021
Maria O. VERIFIED CUSTOMER
Jonathan did an absolute amazing job and on behalf of my family and I, I'd like like to say thank you Jonathan and thank you to KIA for hiring such an amazing talent
7/24/2021
Ismael M. VERIFIED CUSTOMER
Great service Johnathan was very professional at his job.
7/23/2021
Lise F. VERIFIED CUSTOMER
Mike Connell ALWAYS take good care of me and my car. He has a wonderful personality, is straight forward and explain everything clearly that needs to be done and what it will cost. My car is 11 years old, runs and looks good, and I have dealt with Mike for several years. I would not go back to him if I was not satisfied with him and your service.
7/23/2021
Roberta V. VERIFIED CUSTOMER
When I was getting frustrated with my bank, Michael help me calm down and work through the process of paying my bill. His calmness was just what I needed.
The excellent care of my car is why I come back.
7/23/2021
Kandice W. VERIFIED CUSTOMER
Great experience. Service was completed faster than the promised time.
7/22/2021
Sirgiolydia G. VERIFIED CUSTOMER
Michael is a warm and pleasant representative of Kia. I appreciate his hard work. I bever see him idle, he is always working hard.
7/22/2021
Peter M. VERIFIED CUSTOMER
Michael Connelly is the best!!
7/22/2021
Randie M. VERIFIED CUSTOMER
Everything was good but I would’ve appreciated an update on the status of my vehicle each day to give me an idea of how long I would be without it. On the first day I dropped it off, nobody called at the end of the day to tell me it would be staying overnight.