Exceptional on a scale 1-10 ten being the most satisfied definitely a 10 !!!
8/27/2021
Mika Y. VERIFIED CUSTOMER
Jonathan was a model of excellent customer service from the time I entered until the time I left. I really felt like a member of the Kia family with him having been the face of Kia during my service appointment.Jonathan made my service appointment the best I have had since purchasing my vehicle. He even made certain I was able to have my phone charged while waiting.
8/27/2021
Donna D. VERIFIED CUSTOMER
I feel very comfortable with everybody I have dealt with, that's why I keep coming back.
8/27/2021
Michael D. VERIFIED CUSTOMER
NA
8/26/2021
Michael C. VERIFIED CUSTOMER
If I make an appointment to drop off my car at 10am to get an oil change and then three hours later it is not ready; then what is the purpose of the appointment. Are you all double booking appointments?
8/26/2021
Vicky F. VERIFIED CUSTOMER
Michael Connelly is a excellent and knowledgeable service advisor.
8/26/2021
Allan N. VERIFIED CUSTOMER
Great service!
8/25/2021
Leonard L. VERIFIED CUSTOMER
We appreciate the service & parts for both KIA Sportage & Soul.
8/25/2021
Dominic M. VERIFIED CUSTOMER
Jonathan and everyone there were extremely professional and pleasant. I'm very happy with my visits to Covina Kia
8/24/2021
Crystal G. VERIFIED CUSTOMER
Thanks Karen for being patient and double checking on the lose component
8/23/2021
Maria P. VERIFIED CUSTOMER
He is amazing every time
8/23/2021
Sandra R. VERIFIED CUSTOMER
I just want to thank Michael Connelly he was very kind funny hopeful Derringer my experience with Kia. Thanks again Michael.
8/23/2021
Randolph Q. VERIFIED CUSTOMER
Jonathan handled my service professionally and I appreciate his timely inputs to keep me abreast with what was going on with my car thank you
8/23/2021
Katie H. VERIFIED CUSTOMER
I barley drove off the lot and my battery light came on. We have to bring it back in again on Monday. See you then. But Communication has been great, just wish the problem was solved the first time I brought the car in.
8/23/2021
Ricardo C. VERIFIED CUSTOMER
Satisfied
8/23/2021
Norvell C. VERIFIED CUSTOMER
Jonathan was great. Thank you
8/22/2021
Nicolas U. VERIFIED CUSTOMER
mike is such a cool and chill guy
was very respectful and helpful
he’s a g
8/22/2021
Phillip M. VERIFIED CUSTOMER
Michael has always held my service call with great satisfaction
8/21/2021
Udit T. VERIFIED CUSTOMER
Jonathan is the best. I have delt with Edwardo and others before but all of them try to con you and never tell you the truth. Jonathan is the only one there who is honest and really gives a s**t about the customer and his vehicle. He should be the manager. He has the knowledge and temperament for that.