Oscar was great I love the service. Thank you so much.
11/5/2022
Edvin H. VERIFIED CUSTOMER
Good customer service. My vehicle was serviced quickly.
11/5/2022
Ashely C. VERIFIED CUSTOMER
Michael provided excellent customer service and had a great attitude especially early in the morning. Very happy with Kia.
11/5/2022
Nicomedes R. VERIFIED CUSTOMER
Highly appreciated for the job well done. Thanks to my service advisor Oscar Najera
11/4/2022
Deborah C. VERIFIED CUSTOMER
Thank you Oscar!
11/4/2022
Eric M. VERIFIED CUSTOMER
My transmission never acted up initial the motor was replaced by kia. Now I have a bad transmission and no car car drive. I expected a better experience/customer service from kia. I or anyone in my extended family or friends will never purchase a kia vehicle again.
11/4/2022
Eddeliz G. VERIFIED CUSTOMER
I was disappointed because my evac warning light went on approximately two weeks ago and when I called to schedule an appointment for repairs the earliest date was today at 8:30am. Your service representative said that I had two option today for repair, reschedule or leave my car for three days. I now live about 30 miles away so I talked to your very considerate service manager and he allowed the repairs. I was charged for repairs that I though were under 60000 mile warranty my car had 11 miles over and only because you could not schedule the repair sooner. I can only give your service manager Mr. **** a five star rating. I will write Kia to see if they can give me a refund because I don’t think that anyone should drive when a warning light appears on your dashboard.
11/3/2022
Camille M. VERIFIED CUSTOMER
Good experience and the staff was helpful and friendly!
11/2/2022
Amy R. VERIFIED CUSTOMER
Oscar was super helpful with getting my car maintained and kept me updated with its progress. Was also super kind and gave me all the I go I needed for my car and my next service. Thank you!
11/2/2022
Gwendolyn B. VERIFIED CUSTOMER
Service very good job washing of my suv spot on car wet tries
11/2/2022
Tamara H. VERIFIED CUSTOMER
It took over 3 hours to complete the work which seemed a bit long, to me.
When I was driving home I noticed my tire pressure light was still on. I realize that’s a small thing, but I wasn’t happy having to turn around and go back.
11/1/2022
Gil S. VERIFIED CUSTOMER
Good job
11/1/2022
Freddie S. VERIFIED CUSTOMER
Oscar is very helpful and knowledgeable, thank you
10/31/2022
Mauro P. VERIFIED CUSTOMER
????
10/30/2022
Veronica A. VERIFIED CUSTOMER
Process was smooth and quicker then before
10/29/2022
Keith H. VERIFIED CUSTOMER
Very friendly service
10/29/2022
Greg A. VERIFIED CUSTOMER
Thanks
10/29/2022
Jorge M. VERIFIED CUSTOMER
Oscar is amazing i love coming to Covina Kia
10/29/2022
Antonio R. VERIFIED CUSTOMER
Buen trabajo, estoy satisfecho, Michael see you Nex time
10/28/2022
Cecilia A. VERIFIED CUSTOMER
Good service. Michael Connelly is such an asset to your company. He should be commended for his great customer service. He is always pleasant and helpful and very efficient.