Great communication all around and keeping me updated with the process that took longer than both parties thought. Very thorough and plan on going back here if I ever have any issues in the future thank you for your service and helping me
11/16/2022
Yoshinari I. VERIFIED CUSTOMER
Very happy with the service ????
11/15/2022
Brian C. VERIFIED CUSTOMER
Very friendly, responsive and was able to meet expectations.
11/14/2022
Tony Q. VERIFIED CUSTOMER
Very. Excellent. Service. With. Jhonathan
11/14/2022
Tootie P. VERIFIED CUSTOMER
Michael always provides excellent customer service!! Thank you
11/13/2022
Jennifer R. VERIFIED CUSTOMER
Thank you matin very helpful..
11/13/2022
John P. VERIFIED CUSTOMER
First time I've worked with Mr.Martinez Great Personality I felt in good hands
Great service team
I always recommend people to go to yoursevice and sales departments keep up the good work
Wish the whole team happy holidays
11/13/2022
Virginia D. VERIFIED CUSTOMER
Great service and great Advice in managing my vehicle
11/13/2022
Fernando S. VERIFIED CUSTOMER
Adam Swain was very helpful and professional at his work. Tried to help me with an issue regarding my service with the finance department. Which I appreciate. And he explained everything answered all my questions. Thanks Adam Swain. But not happy with the finance department.
11/12/2022
Debra J. VERIFIED CUSTOMER
Par Excellence in Customer Service!
11/11/2022
Mika Y. VERIFIED CUSTOMER
Adam was great! From the moment I walked through the door, I instantly felt at ease with greetings of friendly and humorous customer service, along with thoughtful hospitality. I felt we established an immediate rapport, and although I was a little bit nervous about bringing my car in without a clear picture of what the outcome would be, Adam listened to my concerns, made me feel heard, and set the expectations of communication in a way I feel I needed it. Like I said, Adam was great! The only thing I wish could have been better about my experience overall is if I had been given a loaner car to get back and forth to work while I waited to save money on uber rides. Grateful for the experience and to have my car back!
11/11/2022
Conrad Q. VERIFIED CUSTOMER
Thank you for helping keep my car in mint condition! ????
11/11/2022
Evette C. VERIFIED CUSTOMER
Michael is always great and super friendly! Always good service at Covina Valley Kia.
11/11/2022
Raymon B. VERIFIED CUSTOMER
Adam was a pleasure to work with kind, funny and reassuring. I dreaded going to KIA this morning but Adam greeting n sense of humor was great. I look forward to having my car serviced again.
Thank you
11/11/2022
Paul L. VERIFIED CUSTOMER
I received first class service and first class response Kia Covina is one of the best around
11/11/2022
Maria S. VERIFIED CUSTOMER
Jonathan Martinez is an excellent person, very kind and attentive, always ask for him.
11/10/2022
Robert H. VERIFIED CUSTOMER
Adam was helping other customers as I was waiting, patient. Adam made sure I was taken care of . So I was waiting in the lobby, Adam came over and introduce himself to me and talk a couple of minutes. I appreciate that he took the time to come over and introduce himself. I was well please that Adam came and introduce himself.
Adam came back out and let me know that my car was done.