Eric was GREAT. Much appreciated his professional and helpful service. Will ask for him when I return. Thank you Eric.
3/9/2026
Moises D. VERIFIED CUSTOMER
N/A
3/9/2026
Sherri S. VERIFIED CUSTOMER
I was satisfied with service but not with 3.5% credit card fee
3/8/2026
Tanisha W. VERIFIED CUSTOMER
Emilio was very helpful and attentive to my service needs, he also provided recommendations for future services that I will need. Thank you!
3/8/2026
Judith G. VERIFIED CUSTOMER
Everyone at Covina Kia is amazing! They are always helpful and kind. I feel so comfortable coming to them to get my car serviced.Thank you so much.
3/8/2026
Stephanie V. VERIFIED CUSTOMER
The service employee Michael Connelly provided excellent service. He made sure to not only assist, but make sure any questions or concerns were answered. My vehicle was ready within a timely manner.
3/8/2026
Randy O. VERIFIED CUSTOMER
Aldo is awesome
3/8/2026
Marco L. VERIFIED CUSTOMER
Mr Aldo was very professional, and explained everything in advance to me.. thank you sir!!
3/8/2026
Everardo M. VERIFIED CUSTOMER
Mike's customer service skills are impeccable He made my experience there today very pleasant
3/8/2026
Theodore H. VERIFIED CUSTOMER
Awesome service.
3/7/2026
Louie F. VERIFIED CUSTOMER
George is the best! Super friendly and helpful. He saw me waiting for help and he took me into his office and offered me popcorn and water. I’ll be looking for him everytime I come in from now on!
3/6/2026
Deborah Z. VERIFIED CUSTOMER
Jose was the first to acknowledge me when I walked in and ready to help. He was friendly and engaged in conversation which is always a plus. I appreciated that he listened to a small concern about setting up future service appointments and he gave me a couple of options/solutions that I will definitely do for my next visit. He's an excellent addition to the staff. Thanks Jose - hope your wrist gets better!
3/6/2026
Kimberly B. VERIFIED CUSTOMER
I really appreciate Eric’s customer service and positive attitude. Unfortunately, I made the appointment on the wrong date. Eric responded with a can-do attitude and took care of us anyway. He was never irritated but offered kindness and support.
Thank you Eric!
3/5/2026
Charlie T. VERIFIED CUSTOMER
Mr. CONNELLY always exceeds my expectations been handing all my services for almost 8yrs.Dont let that smile fool you he's a great guy.
3/5/2026
Lucy R. VERIFIED CUSTOMER
Eric was awesome.Very polite and professional.
3/5/2026
Sandra A. VERIFIED CUSTOMER
Was extremely helpful and a smooth experience.
3/5/2026
Roubina G. VERIFIED CUSTOMER
Yes, mike is the best teach.I do all his way you can help us.Thank god, I took a little bit too long.But at least I got done.Thank you
3/5/2026
Jackie S. VERIFIED CUSTOMER
Everything was great except the 3% surcharge for using credit card.
3/5/2026
Jose C. VERIFIED CUSTOMER
Eric is great at his job
3/4/2026
Patrick I. VERIFIED CUSTOMER
Alejandro was a very little assistance.
Once I got past your AI phone system which is totally inadequate I was blessed to be connected with Adam your service manager and thanks to his diligence and assistance got my issues with my vehicle hopefully resolved the near future will tell whether the fixed sticks or not also when I picked my vehicle up it was Adam's day off and Eric was exceptionally helpful and made the completion of picking up the vehicle seamless and help me with the possibility of finding another vehicle at the dealer ship
Omar and sales was also extremely helpful from the first time I called the sales department
Adam swaim was truly a saving grace at the at the dealership especially with the issues with your AI phone system he gave me a number so I could directly contact him to try to get the situation resolved and is a tremendous asset to your dealership.