Oscar the Service Manager already handled my complaints…????
6/16/2023
Jeri C. VERIFIED CUSTOMER
After the first hour after our appointment time and our car still sitting in the parking lot, my husband went to check on it. The work order was finally located (not where it should have been), and the car was finally moved. When asked if they overbooked, the answer was yes. A job that should have taken 1-1.5 hours was almost 3.
6/16/2023
Jose C. VERIFIED CUSTOMER
Thank you, for your excellent service
6/16/2023
Leona C. VERIFIED CUSTOMER
Your staff is always the best.
6/15/2023
Carol O. VERIFIED CUSTOMER
Matt kept me updated with the status of my vehicle and I believe he himself helped wash my car. I received a text message that my car was in line to be washed but 30 minutes later when I checked with Matt it hadn’t been washed. He called me and when I returned to the counter his glasses were drizzled with water. He went above and beyond for me so I could get home and join my scheduled meeting.
6/15/2023
Franco P. VERIFIED CUSTOMER
Yes services was great and on time
I love going to get my service done in Kia
Eric Perez was excellent and awesome ????
6/12/2023
Lynn A. VERIFIED CUSTOMER
Eric provided amazing customer service. From the moment I pulled into the service area he came over & asked what I need help with and kept me updated with the process.
6/11/2023
Zoila M. VERIFIED CUSTOMER
Very professional, thank you
6/11/2023
Nathan B. VERIFIED CUSTOMER
Eric was amazing. I appreciate his attention and work.
6/11/2023
Jessica D. VERIFIED CUSTOMER
Great customer service! Very happy with my overall visit
6/9/2023
Dale N. VERIFIED CUSTOMER
Quoted 1 1/2 to 2 hour s to complete. Actual time was 3 1/2 hours
6/9/2023
Andrew L. VERIFIED CUSTOMER
I was satisfied with my service no additional comments