Mr. Connelly, is top notch! I felt completely at ease, and informed of what my appointment was going to involve. He continued to keep me updated, regarding any delay issues, and even took time to answer
my questions regarding bill pay, and direct me in the appropriate direction. Outside all of this….a very professional, and courteous gentleman!
8/3/2023
Chelsea T. VERIFIED CUSTOMER
I called a week in advanced stating I needed an oil change AND front and rear window wiper blades replaced. They called me after I dropped off car stating they didn't have any in stock. THATS WHY I CALLED AHEAD, TO MAKE SURE THAT DID NOT HAPPEN.
8/3/2023
Jullie M. VERIFIED CUSTOMER
I brought my car in for a problem with the infotainment system and even though you have not heard back from me, that night I took the car home the same problem occurred with the GPS. I provided vidoes on a Google link in my letter given to Matt.
8/3/2023
Nancy W. VERIFIED CUSTOMER
Michael istened & delivered!
8/2/2023
Lisa P. VERIFIED CUSTOMER
Team very professional, great customer service
8/1/2023
Crystal M. VERIFIED CUSTOMER
Thank you for servicing my vehicle. It’s a pleasure to see Oscar Najera being promoted and Eric Perez seemed a good person to work with in his place. I dropped off vehicle for this service request and picked it up. Thanks for honoring the courtesy wash and the woman at the parts desk was friendly and nice to work with. I’ll be picking up parts in a couple of days. Keep up the good work.
8/1/2023
David Z. VERIFIED CUSTOMER
Matt was great at keeping me updated.
8/1/2023
Jennifer W. VERIFIED CUSTOMER
Brought my car in at 2 came back at 4:30 and it had not been taken for service. My husband called and complained and it was handled promptly. I had to take off work to be there at 2. I would have just showed up afterwork at 5. So that’s the inconvenience for me. It was done in under 30 minutes, so I’m not sure who holds the responsibility on this situation.
8/1/2023
Lenore L. VERIFIED CUSTOMER
Matt Park wonderful service!!!
7/30/2023
James S. VERIFIED CUSTOMER
Great job! Exceeded expectations..
7/30/2023
Anthony R. VERIFIED CUSTOMER
Thanks for the heads up on the bad tires and the free rotation.
7/30/2023
Anna C. VERIFIED CUSTOMER
The service took much longer than what was originally communicated. Lexi kept me updated the entire time. She is a great asset to your team. She somehow kept me smiling although I missed an appointment due to my vehicle not being ready. Also, your shuttle driver, Mario was very kind and pleasant. So, although I had some problems, your team was AWESOME!
7/29/2023
Tim S. VERIFIED CUSTOMER
After I was told my car was ready, I waited for about 45 minutes while it was being washed. I was also told it would take about 90 minutes to complete the recall work when it actually took about 4 hours. May M
7/29/2023
Alan O. VERIFIED CUSTOMER
Great fast service friendly advisor great customer service
7/28/2023
Kenneth M. VERIFIED CUSTOMER
Lexington is amazing, Ryan, the shuttle driver was as amazing as Lexi. Thank you for employing two awesome people.
7/28/2023
Denis K. VERIFIED CUSTOMER
I gave my car to the service in dealership at 9:45 in the morning and they return me back only at 4:40 in the evening
7/27/2023
Jacqulyn L. VERIFIED CUSTOMER
Very good service
7/27/2023
Arturo R. VERIFIED CUSTOMER
Thanks for the fast service!
7/26/2023
Western P. VERIFIED CUSTOMER
Quick and easy drop of vehicle writer explained everything and I was given a ride back to employer.