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Real Reviews from VERIFIED CUSTOMERS
Ofelia S. VERIFIED CUSTOMER
Satisfied with service department
12/13/2025
Andy D. VERIFIED CUSTOMER
My only complaint is how long it takes to get my vehicle after the car wash.
12/13/2025
Tom L. VERIFIED CUSTOMER
thank you services department and ms Maria ????????
12/13/2025
Leslie W. VERIFIED CUSTOMER
Very informative and not having me spend more than I needed to. I spoke with him scheduling my appointment and he serviced the car
12/13/2025
Alice D. VERIFIED CUSTOMER
Rudy always takes care of my car.
12/13/2025
Joseph B. VERIFIED CUSTOMER
They did a fantastic job and I really needed to save money this tune-up so I'm incredibly grateful for a discount on the alignment. Rick was absolutely wonderful and my car is driving smoother than ever. Superior, outstanding service across the board.
12/12/2025
Michael C. VERIFIED CUSTOMER
Great service from Eric
12/12/2025
Jeffrey M. VERIFIED CUSTOMER
I had brought my car in for service for 3 things. One, windshield which isn’t covered by Honda care - so that’s fine- is what it is. 2nd one, a situation with rims and the sales team, again not really the service departments issue. And the 3rd reason is a rattle (in a brand new 2026 civic). The way this was handled is what had me highly disappointed. I brought the car in originally mid day, but this service member told me that if there was a rattle, to bring it back first thing in the morning on a different day. So I think I’m doing this guy, a solid, and I bring it back a few days later first thing in the morning. That day, I got clarification again that the windshield would have to be dealt with from an external party, which was okay… and then he was dealing with the sales department about this whole rim situation. But what frustrates me is, when we get the rims situation sorted, he tells me that I need to bring the car back again to listen for the rattle. And then suggest that I should take the wheel lock out of the glove compartment to see if that helps…like really??? Why didn’t you try that first to see if it’s still rattled? And guess what, I took everything out of the glove box and there is still a rattle- so now I would have to take the car back a third time for one of the original problems that he never addressed. Also, when I picked up my car, there was still the paper mat, and plastic wrap on my seat (aka the trash)… and that wasn’t taken care of properly. I get that this isn’t a huge mechanical problem, but it just shows poor attention to detail detail and a lack of customer service. And frankly, it makes him and the dealership sound lazy.
12/12/2025
Dylan K. VERIFIED CUSTOMER
Thanks Rick!
12/12/2025
Chris Y. VERIFIED CUSTOMER
Richard is excellent.
12/12/2025
Sarah P. VERIFIED CUSTOMER
Makayla was very tentative and listened to all of my concerns I had. Will continue to schedule my service with her.
12/12/2025
Yanelys R. VERIFIED CUSTOMER
The waiting time was extreme, my appointment was at 11am and they gave me the car at 3pm, and they didn't even put liquid in the windshield tank. Every time my experience in this place is getting worse!
12/11/2025
Betty M. VERIFIED CUSTOMER
Can not get a hold Finace Dept. message box is always full.
12/11/2025
Jamari L. VERIFIED CUSTOMER
The service was excellent and very professional and I was in and out within no time!! Had no problems and great service!! My vehicle was fixed and I was happy!! Would recommend Maria Miranda any time some one needs assistance!!!
12/11/2025
Mark T. VERIFIED CUSTOMER
Luis was a pleasure to work with and was happy with the service
12/11/2025
Jorge C. VERIFIED CUSTOMER
Professional and reliable service.
12/11/2025
Deborah N. VERIFIED CUSTOMER
Brittney was very helpful especially since I was a walk-in. Nail in tire. Explained options and timeline. Very satisfied!
12/11/2025
Cheri J. VERIFIED CUSTOMER
I took it in for blind spot and car play. Car play is not working yet.
12/11/2025
Nathan C. VERIFIED CUSTOMER
Brittnie was super friendly and knowledgeable
12/11/2025
Lorena A. VERIFIED CUSTOMER
Everything was great.
12/11/2025