He is great took care of my car and fixed everything.
12/16/2021
Joanne M. VERIFIED CUSTOMER
Thanks. Merry Christmas.
Joy Mazzocco
12/16/2021
Julio Z. VERIFIED CUSTOMER
Maria is a very nice person and very human, make you feel good thanks
12/16/2021
John H. VERIFIED CUSTOMER
Joshua was amazing!
12/16/2021
RAHIM N. VERIFIED CUSTOMER
On 11/29/21 I had the rear break job done here and now on the high speed using the break the car vibrates and slowing done to stop it grinding and humming noise, so I’m here at the shop to take care of the problem please look through the problem! Thank you for your service!
12/15/2021
Alfonzo O. VERIFIED CUSTOMER
Solo me galen perder tiempo
12/15/2021
Aryin H. VERIFIED CUSTOMER
I have had some good and bad experiences with the services here depends on if you have a schedule or are just a walk-in customer. It stood out when almost all of the service guys were ignoring and just walking by (probably busy with other customers). Andres asked me if any crew approached, and I said no; with a follow up I am on an appointment. Constant updates via text and email from the job status were relayed to me when I walked out. He also recalled my plan to bring in my recall service for my Odyssey, which I barely see from time to time(extra mile service). I did mention to the managers the good service I experienced and I do not see this on Gilman Honda. It would aslo be fair if all customers gets feedback and not just by random as I want to support the morale off service crew I never got even one survey until now. Lastly please make sure the schedule for appointment needs some improvement as certain functions between booking and im in a hurry button have differrnt logic in displaying vin numbers. It took me a while to go around to book two vehilcles for me and my wife. Over all I am satisfied with the service and thank you!
12/15/2021
Matthew M. VERIFIED CUSTOMER
Working with Joshua was great. He explained everything. Everything ran smoothly. First time I have been back since it became Easy Honda. Like the text updates and the Uber set up was great. It was also great to be able to pay Joshua instead of having to go inside. Really like all the changes.
12/15/2021
Farid A. VERIFIED CUSTOMER
Amazing
12/15/2021
Terri B. VERIFIED CUSTOMER
Erik has been taking care of us for 20+years. He’s one of the reasons we are customers
12/14/2021
John S. VERIFIED CUSTOMER
Awesome
12/14/2021
Carole J. VERIFIED CUSTOMER
Erik is always helpful and I trust his recommendations when service is needed on my vehicle.
12/14/2021
Texas Shady. VERIFIED CUSTOMER
Thank you/good job
12/13/2021
Henry G. VERIFIED CUSTOMER
Erik and his team kept my last Honda running for more than 15 years (a personal best for car longevity). I hope to better that record on this one!
12/13/2021
Betty H. VERIFIED CUSTOMER
Timely service. Appreciated the loaner
12/13/2021
Siddhant J. VERIFIED CUSTOMER
I have visited dealership twice. Once for warranty claim and secondly for my first service. Both times, the agent forget to get my car washed. Very disappointed with service. The agent didn’t bother to check the vehicle before closing the service report.
12/12/2021
John B. VERIFIED CUSTOMER
Erik Baatz always delivers great customer service. I wouldn't trust my car with anyone else.