Easy Honda Auto Repair Service

It is always a pleasure to work with Ms. Miranda. She is professional and very eficiente.

Bradley Bob always gives good , friendly service.

I’ve always had excellent service experiences at Easy Honda and will continue to bring our vehicles there

The service was awesome

Erik Baarz always takes good care of me.

Very satisfied

erik is by far the best service rep on staff. expectations set and surpassed as always. superior!

I’ve worked with Rudy before. He is always very helpful, friendly, and professional. My husband and I were very happy with the service we received.

Brad is firendly, courteous, and very helpful.

Thank you so much nice service!

Great service

Erik Battz is knowledgeable and very helpful.

Erik was great! Responsive, professional, and timely. Thanks!!

Maria was friendly and communicated well with me.

Very happy with the service.

Oil changes should not take 2 hours. Your giving up A great deal of good will with your customers by not having an express lube service with regular hours. Your missing alot of extra revenue by alienating your customer base. I have experience as a service writer. No one has time to wsit 2 hours on an oil change. Your missing a great deal of revenue by having cars in and out by up sales for work that needs to be done on vehicles that the oil change could identify. I won't be back for an oil change at your dealership. Apparently your customers have a great deal of time to waste. Ted DeLong

Erik always does a great job of keeping me informed about where my van is in it service visit. He is always on top of what my vehicle needs to keep it running for many miles. It's always returned to me clean and ready for pick up. Thank You!

Thanks

Poor customer service and hidden fees. I had an appointment for 8am for an oil change. I arrived early and had to wait almost 20 minutes before my advisor spoke to me. Service took over 2 hours. (They ended up replacing a battery under the 3-yr 36K warranty, which I thought was odd since I’ve had the car less than a year and it only has 11K miles. Also, I wasn’t told about that until after the fact.) After my service was completed, my advisor informed me that my car was ready. I was working inside, so took a few minutes to wrap up before heading out to the service area. Out there, I waited a few minutes before going inside to find a manager, where I found my advisor, who had apparently forgotten he directed me to meet him outside. After getting home, I noticed a made-up email address on my paperwork, as well as a $5.90 charge for “Shop Charge.” I don’t appreciate my personal info going to an unknown email address, so I called to update that. I also inquired about the charge that had not been mentioned to me. I was told by the lady that answered that it’s a charge on all invoices for rags and other shop supplies. You would think that would be covered by the $82 oil change fee. I’ve not had good experiences with my prior Accord at this service department, but I thought I would try with my new car so that I could get genuine Honda oil. I doubt I’ll ever use this shop again.

I have always received great service when I have brought my car to Easy Honda to be serviced. Rudy is always professional, prompt, and courteous.