When I picked up my H-RV, I had very little wind shield wiper fluid. Rudy said that new vehicle didn't have the liquid come up high onto the wipers like they did in the past. I specifically left a message that I wanted my oil changed and windshield wiper fluid put in to the lady who took the message and scheduled my appointment. When I tried seeing if liquid was put in, a bit of liquid came out on the right side (only). He took my vehicle to have liquid put in. I left after this was completed. As I was driving down the street, a notice came on the car panel that said all four tires had low air pressure. The tire icon also showed up as well after I left. The repairman recommended I have the balance of my tires checked today yet no air was put into them. When I took my HRV in I had not received a message on the panel that I had low air pressure. I went back a second time after I got my HRV and Rudy had a young man put air in my tires. When this was completed,I was finally able to leave. I wish my car would have been looked over by Rudy to make sure everything was done instead of me coming back twice.
I also noticed this evening that the window on the driver side had a lot of new scratches that were not there before. I want to know what is going to be done about the scratches that were put on the tinted portion of the window. I did not take my car in with scratches on the side of my window. I want to know who I can talk to about this matter.
5/11/2025
Robin S. VERIFIED CUSTOMER
Great service and very nice! Thanks Erik!
5/11/2025
Laith A. VERIFIED CUSTOMER
Thanks
5/11/2025
Florencio V. VERIFIED CUSTOMER
Great customer service!
5/11/2025
Randy S. VERIFIED CUSTOMER
Very nice experience
5/10/2025
Tina C. VERIFIED CUSTOMER
Good
5/10/2025
Susan L. VERIFIED CUSTOMER
Maria was a pleasure to work with. She was pleasant, knowledgable and addressed my concerns as a true professional.
5/10/2025
Sanjuana T. VERIFIED CUSTOMER
Was very helpful, satisfied thank you.
5/10/2025
Lisa G. VERIFIED CUSTOMER
Maria and the team at Easy Honda service are always friendly and very helpful!
5/10/2025
Jennifer C. VERIFIED CUSTOMER
Very nice service!!!
5/10/2025
Kirenia O. VERIFIED CUSTOMER
Muy buena atención , el señor Pierre muy amable , lo concidero excelente por su atención al cliente , gracias
5/10/2025
Bhavna T. VERIFIED CUSTOMER
Erik is excellent at what he does. He is thorough and explains the problems in an understandable manner.
5/9/2025
Nsimba V. VERIFIED CUSTOMER
Pierre ****was professional, courteous, and kept me well-informed throughout the process. The service was prompt and thorough and my car feels brand new. I highly recommend Mr. ****for his outstanding customer service, and hassle-free car servicing experience.
5/9/2025
Danny J. VERIFIED CUSTOMER
Eric has been our service advisor since 1990. He is very professional and considerate towards our needs.
5/9/2025
John K. VERIFIED CUSTOMER
No problem
5/9/2025
Sandy S. VERIFIED CUSTOMER
The service was pretty good I feel satisfied with it and thank you so much
5/9/2025
Ye H. VERIFIED CUSTOMER
scratch on steering wheel nearby cruise control bottom that I requested to replace.
5/9/2025
Brian B. VERIFIED CUSTOMER
Richard was very friendly and helpful. Appreciate the courtesy and professionalism.. John the service manager was also kind and helpful.
5/9/2025
Miguel N. VERIFIED CUSTOMER
Went in for a b1 service told me it would be a 2 1/2 hr wait offered and uber home since they don’t do loaners on maintenance took almost 4 hr to complete got the car back smelling like oil had to air it out and detailed again cause the smell jus t didn’t come out. Plus the broke my sun glasses the where in the car as well they could have just admitted to instead of just hiding it in the car
5/8/2025
Beatriz D. VERIFIED CUSTOMER
I am giving Rich Rodriguez 5* excellent service advisor.
Thank you Rich, Beatriz T Durrenberger