All went well except I thought I was getting a tire rotation with my oil change. That’s what the others had done. I should have been more specific, just thought that’s what they have always done. Also, I used to get a car wash coupon but maybe they discontinued those.
10/11/2021
Monica H. VERIFIED CUSTOMER
I received superb service. Everyone displayed true customer service from the young lady who set up the appointment too get finding the KIA delivership. I will tell everyone I know where to go for any excellent place car service. Also,the gentle from the parts department was excellent too! Many thanks!
Sincerely,
Monica H
10/9/2021
Stephens F. VERIFIED CUSTOMER
I have no complaints. Everyone was very helpful
10/8/2021
Terri H. VERIFIED CUSTOMER
Fixed the recall issues then and there! Was pleasantly surprised how fast and efficient they are! Thank you for your time and care.
10/8/2021
Bridgit B. VERIFIED CUSTOMER
Our Salesperson,Cody Cochran, was excellent. Very easy to talk to, knowledgeable and always a step ahead in anticipating our needs.
10/8/2021
Susan S. VERIFIED CUSTOMER
Joshua is so nice and very helpful. Thank you
10/8/2021
Debora W. VERIFIED CUSTOMER
Thank you Josh
10/8/2021
David S. VERIFIED CUSTOMER
Latino was great. However, this was after I made an appointment in July/August to have the items fixed. They were looked at but not fixed. Parts were ordered. After calling several time per week for 2 months without getting a response, I made an appointment online. No returned calls during this period.
10/8/2021
Todd O. VERIFIED CUSTOMER
Was given another customers 360 inspection
10/8/2021
Angela H. VERIFIED CUSTOMER
I didn’t deal with Matthew sterling it was Victoria Owens who helped me throughout the whole buying process
10/8/2021
Sarah B. VERIFIED CUSTOMER
was able to get me in same day. great service and some admenities while waiting
10/7/2021
ADDISON O. VERIFIED CUSTOMER
i had a great experience. my questions were answered and i feel confident about my purchase.
10/7/2021
Kristina G. VERIFIED CUSTOMER
Not right now, about my trade-in.
10/7/2021
Ronnetta S. VERIFIED CUSTOMER
Wheel lock broken at pick up and no one told me it was broken. I found it on my walk around in the parking lot.
10/7/2021
Victoria S. VERIFIED CUSTOMER
I know how to manage companies, obviously, great need for improvement!
No excuse for staff shortage, lack of communication or not returning clients calls! My auto definitely needed a oil change with few miles.
Hire a qualified staff. I greatly am disappointed, word will get around…
10/6/2021
Linda H. VERIFIED CUSTOMER
He was glad to assist us with our issues. And we feel that he really cares.
10/6/2021
Tyler J. VERIFIED CUSTOMER
You need to stay in touch with your customers waiting for service 4 weeks its been since they ordered a part for my car now call or email to let me know the part is still not in. We call and no one ever answers we leave a voice mail and no return calls ever.