I originally purchased my 2014 Tundra at your dealership. Since then the majority of the service that I have had done has been through the service department. The majority of the interactions that I have had with the service department have been with Kim. She is a pleasure to interact with and should be viewed as a valuable assist to your team!
1/6/2024
Robert M. VERIFIED CUSTOMER
Service staff is always very accommodating and keeps us updated as to the progress along with estimated time of completion.
Highly Recommend
1/6/2024
Tara R. VERIFIED CUSTOMER
Thank you Palmiero Toyota, and Matthew!????
1/6/2024
Joanne W. VERIFIED CUSTOMER
Thank you for always taking great care of me and my car!
1/5/2024
Gail G. VERIFIED CUSTOMER
I was questioning why during this maintenance checkup they did not check the air in my spare tire. She did not know why but guessed I had too much ‘stuff’ in the back ( I had 2 small items in the very back). She did ask Sam to assist me and he was very gracious to help me so I would feel confident on my trip this month to NYC. Kudos to Sam
1/5/2024
Tammy M. VERIFIED CUSTOMER
Fast service
1/5/2024
Daniel P. VERIFIED CUSTOMER
Kim is a great asset to your business.
1/5/2024
Charles B. VERIFIED CUSTOMER
Since I drove from Erie Pa for my Highlander to be serviced , I was extremely satisfied how efficient April and the Palmiero team was in getting my car oil changed and ties rotated. I was in and out in less than an hour.
I also received a detailed listing of what was done on the car
Thank you Palmiero Toyota for a job well done.
1/4/2024
Pennsylvania Soldiers. VERIFIED CUSTOMER
She kept me updated the whole way, and very nice with me on the phone.
1/4/2024
Sheila C. VERIFIED CUSTOMER
Melissa was great! Friendly and she really kept us updated. She went above and beyond with calls more than once to tell me details and to follow up! We will definitely be back!
1/4/2024
Richard S. VERIFIED CUSTOMER
Took care of what I needed done in a friendly efficient manner. Also helped me with the text-message / waiting area communication process.
1/4/2024
Renee R. VERIFIED CUSTOMER
Really appreciated getting on the schedule. I mixed up my drop off date with the holiday & service let me show up at 1pm the day of my service. I was under the impression my car would be worked on that day (Mike C left early bc he was sick). It is very inconvenient w/out a car & a loaner would've been nice. I also was hoping for a better outcome to my gps issue while my 33k vehicle is still under warrant for electrical. Not a lot of enthusiasm for tackling my gps grey screening out issue. I need a solutio for this.
1/3/2024
Sarah H. VERIFIED CUSTOMER
April was awesome as usual!
1/3/2024
John R. VERIFIED CUSTOMER
Great job .
1/3/2024
John B. VERIFIED CUSTOMER
Excellent service
1/3/2024
Shelley H. VERIFIED CUSTOMER
The usual excellent service.
1/3/2024
Barbara C. VERIFIED CUSTOMER
Waiting time could impruove
1/3/2024
Susanne L. VERIFIED CUSTOMER
Job well done
1/3/2024
Kevin M. VERIFIED CUSTOMER
Just an fyi. Not that the service writers don’t know their thing…. I enjoy talking to the mechanics. Potential Approximate prices on certain jobs would be nice before they are quoted. I need to think about the job for more than 5 minutes before the work is completed. I think you do a very good job overall. Kevin M