Knowledgeable service for my check engine command. The loaner car was a plus also. Thank you for such reliable service.
12/16/2023
Keith G. VERIFIED CUSTOMER
Great quality service and right on schedule ! Thanks
12/16/2023
Michael B. VERIFIED CUSTOMER
April was amazing in her knowledge of the process
12/16/2023
Emerald A. VERIFIED CUSTOMER
Absolutely love Melissa, Josh, and Dan when it comes to dealing with my mobility van.
12/16/2023
John W. VERIFIED CUSTOMER
We appreciate the service we always receive. Merry Christmas!
12/15/2023
Georgia D. VERIFIED CUSTOMER
Really like how everybody was very professional
12/15/2023
Cynthia H. VERIFIED CUSTOMER
I am always satisfied with your service department. I appreciate you taking care of my car even though it is close to fourteen years old. I’m trying to make it to 200,000 thousand miles. I only have 17000 thousand more to go! Thanks again.
Cyndee Haines
12/15/2023
Harold K. VERIFIED CUSTOMER
There is a disconnect between the dealer and Toyota credit program. I can explain it better via phone.
12/15/2023
Angela S. VERIFIED CUSTOMER
It was a pleasant experience at Palmiero Toyota today, as it always is. Thank you!
12/15/2023
Debra S. VERIFIED CUSTOMER
Kim did an exception job in attempting to get info regarding the whereabouts of the part needed to remedy my vehicle's recall issue. On the other hand, I was very disappointed in how Toyota itself handles the remedy part supply distribution and delivery timeliness. In addition, the Toyota Customer Service rep was not helpful at all in locating the part but rather only gave me the info that I had already given her regarding the problem in getting a response from Toyota regarding the delivery of my remedy part. Fortunately I did have a loaner vehicle but everyday I had to spend contacting or being contacted by Palmiero to make a determination of whether my vehicle would be repaired that day since it's approximately 20 miles from my home to the dealership and to incorporate that into my day's plans. I love my vehicle but not thrilled with the time it took to have a known problem remedied due to inefficient part distribution / delivery.
12/14/2023
Ryan C. VERIFIED CUSTOMER
All good, 10/10, no notes
12/14/2023
Doros P. VERIFIED CUSTOMER
Excellent service as usual.
12/13/2023
Carol M. VERIFIED CUSTOMER
Kind and knowledgeable
12/13/2023
Ses Wood. VERIFIED CUSTOMER
Very satisfied
12/13/2023
Gregory B. VERIFIED CUSTOMER
Seamless
12/13/2023
Gary P. VERIFIED CUSTOMER
Excellent service
12/13/2023
Joyce H. VERIFIED CUSTOMER
Great service staff. I feel like family when I bring my car in. Fast, efficient service techs. I will buy my next car at PT!!
12/13/2023
David K. VERIFIED CUSTOMER
As always, everything was well streamlined.
12/13/2023
Mark O. VERIFIED CUSTOMER
Everyone there was very kind and helpful I bought my car from you in 2014 and have only had it serviced at your dealership. Thank you for 10 years of great service.
My only complaint is that the waiting room coffee was terrible!
12/12/2023
Geoff B. VERIFIED CUSTOMER
The accessible van is a vital piece of mine and my wife's life. I wasn't expecting to have the van fixed and returned, but when notified at 4:35 PM about next steps and the dealership just expecting to keep it for more than one day was quite a shock. I have not experienced any other repair where communication was this slight. I need to set a new appointment for the van ramp repairs and will set aside more days for the van to be in the dealerships hands if necessary. It is my fault for expecting the van to be ready same day...but communication can improve on the dealership side.