The service dept listened to my concerns and tried to duplicate the error that was coming up on my Rav and the problem was intermittent and they were unable to get it to do it after many tries.
5/21/2026
Catherine J. VERIFIED CUSTOMER
I appreciate the honesty your service department provides.
5/21/2026
Raymond P. VERIFIED CUSTOMER
Awesome job by all that I came in contact with and the mechanics as well
5/21/2026
Emma W. VERIFIED CUSTOMER
I always have a good experience at Palmiero’s. I can trust them to be sure my Rav4 is well taken care of..
5/20/2026
Larry P. VERIFIED CUSTOMER
Worst service experience I have ever had. I won’t be back!!
5/20/2026
Geraldine K. VERIFIED CUSTOMER
I've always been treated fairly by everyone. Keep up the excellent work.
5/20/2026
Mary H. VERIFIED CUSTOMER
They were quick and efficient!
5/19/2026
James W. VERIFIED CUSTOMER
The check in process and updates were great. Mary was friendly and informative. The communication aspect was definitely helpful. However, the prices are absolutely crazy! I do not understand how you can charge so much more than other garages. I understand parts and labor can be expensive but I’ve never heard a price anywhere compared to that for brakes and rotors. I found someone to do it for half of the quote! I would prefer to keep my business with you but that seems like it will not be able to happen in the future.
5/19/2026
Kim H. VERIFIED CUSTOMER
Very quick service and professional as always!
5/17/2026
Rose L. VERIFIED CUSTOMER
Very professional and helpful
5/16/2026
Carol G. VERIFIED CUSTOMER
Excellent experience. Waiting for a warranty decision.
5/15/2026
Cynthia H. VERIFIED CUSTOMER
Thanks for your excellent service on my car and your fitting it in around my schedule.
5/15/2026
Amanda H. VERIFIED CUSTOMER
The Palmiero staff are always professional and efficient. They explain things well and I love the infirmed consent policy at Palmiero. Kim at the service desk is especially awesome. She is appreciated. Thank you for the loaner.
5/14/2026
David O. VERIFIED CUSTOMER
We explained that our address changed. When we looked carefully at our printout of service, we saw the old address still there.
Otherwise, the service was wonderful. Thanks for asking.
David O
5/14/2026
Carol G. VERIFIED CUSTOMER
Jeff was great to listen to my concern at my inspection appointment. He was every bit a gentleman and worked tirelessly to get warranty work approved. We will get answers tomorrow. Jeff is an asset to your organization. He deserves a raise!
5/14/2026
Alan P. VERIFIED CUSTOMER
satisfied with service
5/14/2026
Martha S. VERIFIED CUSTOMER
I was happy to hear that they checked it all over and found that it was my tires. I'm also thankful that you gave me a loaner car to use. You guys do a great job.
5/14/2026
Lexie H. VERIFIED CUSTOMER
My window is working now. However, disappointed in the clean up and lack of pride taken in the job. I have large and clear dirty hands prints on my window from install/fixing employee that did not get cleaned up. I also have dirt marks on the inside door of my vehicle that were not cleaned up from install.
I take pride in my vehicle and feel you should present that to your customers. This has been an ongoing problem for this location for years. I hope to see it change. Thanks
5/13/2026
Wilma R. VERIFIED CUSTOMER
Me cobraron el cambio de aceite y correspondía al cambio de las 25000 millas adicional me cobraron por alineación y balanceo de los cauchos, los cuales tienen servicio gratis después de haberlos comprado en la Toyota.