Very good service. The lady on the right of the counter when you walk in was very helpful and nice.
5/6/2026
Ido M. VERIFIED CUSTOMER
Many thanks for the extra help with the passenger-side window.
5/5/2026
William P. VERIFIED CUSTOMER
So far, so good.
It's a pleasure to drive the Highlander again!
5/5/2026
William N. VERIFIED CUSTOMER
Great service
5/5/2026
Michele H. VERIFIED CUSTOMER
Thank you!
5/4/2026
Kristina B. VERIFIED CUSTOMER
I had specifically said I wanted the breaks on my 4Runner looked at. I was told that parts would be available. The techs said I needed rear pads and rotors just as we thought. The parts were noy available so they would need to do schedule a separate appointment. Why even ask me what I need to make sure parts are available to then not ne able to provide me with the service I needed.
5/3/2026
Damon D. VERIFIED CUSTOMER
Thank YOU!
5/2/2026
Chris C. VERIFIED CUSTOMER
Happy with the service and work done on the van
5/1/2026
Cynthia K. VERIFIED CUSTOMER
We have liked the service but not the scheduling set up.
5/1/2026
Esther K. VERIFIED CUSTOMER
Friendly staff. Fast in & out. Good experience.
4/30/2026
John H. VERIFIED CUSTOMER
I am always satisfied with the great job done by your service department.
4/30/2026
William H. VERIFIED CUSTOMER
Great job
4/30/2026
Beaumont Group. VERIFIED CUSTOMER
We purchased this Tacoma last year as a Toyota Certified vehicle. The AC stopped working in January this year but since it was winter I thought I’d wait for the inspection to repair it. It was disappointing that though I was within the one year warranty I was outside the mileage as of today. Had I scheduled it when it broke, it would have been covered. On another level, I am very surprised that an AC unit had an issue being it’s a Toyota that is less than 5 yrs old and only 50k miles. Never expected such a thing from a Toyota. I’ve been a Toyota owner since 1992 and the quality has always been stellar up to this point. Sincerely, Damon.
4/30/2026
Anthony S. VERIFIED CUSTOMER
I need more driving time to determine if all is ok. Everything was satisfactory. Use of a loaner was especially helpful. Thanks for that!!
4/29/2026
James E. VERIFIED CUSTOMER
I am very satisfied with the service department. They always do a great job.
4/29/2026
Lisa H. VERIFIED CUSTOMER
When I called with my issue, I was told you guys were booked out for the week and to call back to Erie Toyota and see if I could get in sooner. Really good customer service to try sending someone to one of your leading competitors.
4/28/2026
David F. VERIFIED CUSTOMER
Always happy with Palmiero Touota
4/28/2026
Sandra R. VERIFIED CUSTOMER
Due to going on a trip out of state, I needed to get my vehicle in for 15,000 maintenance check. I was squeezed in for later in the day. I APPRECIATE it very much. Thank you, thank you! I’ve experienced nothing but great service and care. Palmerio knows how to hire the right people!
4/28/2026
Frances T. VERIFIED CUSTOMER
Always have a great experience! The employees are knowledgeable and friendly!!!