I was happy to hear that they checked it all over and found that it was my tires. I'm also thankful that you gave me a loaner car to use. You guys do a great job.
5/14/2026
Lexie H. VERIFIED CUSTOMER
My window is working now. However, disappointed in the clean up and lack of pride taken in the job. I have large and clear dirty hands prints on my window from install/fixing employee that did not get cleaned up. I also have dirt marks on the inside door of my vehicle that were not cleaned up from install.
I take pride in my vehicle and feel you should present that to your customers. This has been an ongoing problem for this location for years. I hope to see it change. Thanks
5/13/2026
Wilma R. VERIFIED CUSTOMER
Me cobraron el cambio de aceite y correspondía al cambio de las 25000 millas adicional me cobraron por alineación y balanceo de los cauchos, los cuales tienen servicio gratis después de haberlos comprado en la Toyota.
5/13/2026
Cecelia M. VERIFIED CUSTOMER
Everyone was very accommodating.
5/13/2026
Mario L. VERIFIED CUSTOMER
I mentioned that my home link randomly stopped pairing with my garage door opener. And was told that’s a tech department issue and nothing more was done about it.
Everything else was serviced was fine.
5/12/2026
Beth B. VERIFIED CUSTOMER
Thank you..service great.
5/12/2026
Doris F. VERIFIED CUSTOMER
The whole process of having the car serviced was exceptionally easy—from the call to set up the appointment through updates via text to having the work done in a timely way. I feel confident that the vehicle is in a safe condition for summer driving. Thank you!
5/12/2026
Mary G. VERIFIED CUSTOMER
Mary did a great job on Marys car. Haha You can’t beat your service. I told a few of you that I met a person from Pittsburgh that brings their car to you for service.
5/12/2026
Hannah C. VERIFIED CUSTOMER
Many thanks, very appreciated.
5/11/2026
Shawn L. VERIFIED CUSTOMER
Mary is awesome ????
5/11/2026
Alice J. VERIFIED CUSTOMER
Radio/Phone/Navigation screen still goes black if you don't wait the appropriate time before putting the vehicle in gear. Have to shut off vehicle and wait a few minutes before restarting to reset the screen. It happened the very day I picked up my vehicle. Could be just the manufacturing design of the Rav4.
5/11/2026
Brian H. VERIFIED CUSTOMER
The reason why I buy my vehicles from this dealership is I really like the service department and employees like Mary and how they are very kind and explain everything.
5/10/2026
Joyce T. VERIFIED CUSTOMER
Service was great
5/10/2026
Paul O. VERIFIED CUSTOMER
Ashley is super
5/9/2026
Craig H. VERIFIED CUSTOMER
As in the past I was pleased and impressed with thier excellant service and there true concern I understood everything we talked about. That is why I keep coming back.
5/9/2026
Keith G. VERIFIED CUSTOMER
Palmiero’s great quality service keeps me coming back despite the distance from Hermitage and presence of other Toyota dealers ! Thanks Keith G
5/8/2026
Manuel F. VERIFIED CUSTOMER
Always excellent work and very professional
Thank you