Jim was very helpful and explained everything in details. Good customer service and easy to communicate with.
3/11/2022
Jenny K. VERIFIED CUSTOMER
Jim went above and beyond as a helpfullbHonda Guy today!!! I went in for a recall that required a system update and he went OUt OF HIS way to solve a completely separate problem tha I have been stressing over. BEST HONDA GUY EVER!!!
3/11/2022
Yolanda M. VERIFIED CUSTOMER
Great service thank you I will be back
3/11/2022
Kathleen S. VERIFIED CUSTOMER
Mark was very professional. I totally had a great experience With service department at Metro Honda, Montclair.
Best Regards,
Kathleen S
3/10/2022
Bianca C. VERIFIED CUSTOMER
My hood was not closed properly. The next day when I noticed the error I closed it. When i started driving my Hood opened up again. I'm not sure if the latch was broken because it definitely wasn't like that before.
3/10/2022
Juan Carlos. VERIFIED CUSTOMER
Gary was very polite and professional
3/10/2022
Mark B. VERIFIED CUSTOMER
Rebecca was great.
3/10/2022
Rosa L. VERIFIED CUSTOMER
Francisco **** was my sales person. He was very pleasant n patient. I did not feel pressured. Every one was wonderful. Thank you very much.
3/10/2022
Lawrence L. VERIFIED CUSTOMER
Excellent service.
Just takes a little bit too long for oil change with appointment.
3/10/2022
Rachel S. VERIFIED CUSTOMER
Thank you mark for being super helpful and professional when explaining what my car needs and what can wait, and for not being pushy, I will definitely take your advice on the care of my car.
3/10/2022
Mary K. VERIFIED CUSTOMER
Happy with the staff but not with waiting 3 hours for a mechanics when you have an appointment
3/10/2022
Francisco I. VERIFIED CUSTOMER
Thank you for the good service
3/10/2022
Marvin A. VERIFIED CUSTOMER
I received GREAT customer care and service from Mr James Boyd. I believe it was the best service I’ve had since coming to Honda in 2015. He was very thorough explaining the work being done on my Honda. Also want to give acknowledgment to the kind gentlemen in the parts department because someone else had previously given me incorrect information about fixing my car. They were both very helpful and accommodating. Thanks again for a job well done! I am a very satisfied customer!
3/10/2022
Juan C. VERIFIED CUSTOMER
James was great!
3/10/2022
MARC W. VERIFIED CUSTOMER
Estella is cordial, knowledgeable, and totally professional. A major asset to Metro.
3/9/2022
Christine D. VERIFIED CUSTOMER
James went above and beyond retrieving a lost credit card that had fallen inside my console.
3/9/2022
Rose Marie. VERIFIED CUSTOMER
She was very helpful
3/9/2022
Wanda G. VERIFIED CUSTOMER
Brian was able to deliver my car by the timeframe I needed. He explained all the services well.