Estela was very helpful and knowledgeable with all the questions I had. She’s great!
3/20/2022
David H. VERIFIED CUSTOMER
Sweet
3/20/2022
Alfred B. VERIFIED CUSTOMER
Mark is an amazing guy who deserves all the praise!
3/20/2022
Guy M. VERIFIED CUSTOMER
GARY RICHARD HIDALGO WENT ABOVE AND BEYOND TO ENSURE THAT OUR 2015 PILOT WAS IN TIP TOP CONDITION BEFORE I LEFT ...HE ADVISED ME THAT OUR REAR WIPER WAS MISSING AND ARRANGED FOR A REPLACEMENT. IT'S THOSE LITTLE THINGS THAT MAKE A DIFFERENCE.
THANK YOU GARY ???? HIS EXTRA EFFORT IS MUCH APPRECIATED
GUY AND LIZA MONTIEL
3/20/2022
Philliph L. VERIFIED CUSTOMER
Everything ran very smoothly he helps me out when I needed it unfortunately there was something wrong when I received my car but the person that was there assisted me and I have a new appointment to have everything taken care of I'm grateful for everyone's assistance
3/20/2022
Nicole R. VERIFIED CUSTOMER
Jim is truly amazing I haven’t had service like this in quite awhile. He’s honest, thorough and doesn’t hesitate to provide his customers the best customer service at Honda. He’s my new go to at Metro Honda because of his great service he provided to me. Thanks Jim for your hard work, this customer truly appreciates it!!
3/19/2022
Susan C. VERIFIED CUSTOMER
Rebecca Prentice provided service above and beyond the high level of customer care we have become accustomed to from the service department at Metro Honda. Thank you.
3/19/2022
Muzaffar K. VERIFIED CUSTOMER
She did a great job. Courteous and polite and got the job done and I was out of there in no time !
3/19/2022
Jesus L. VERIFIED CUSTOMER
I haven’t ever had a person who helped me there ever be rude or anything but this past time i went i left the location feeling as though I was not a paying customer by the was i was treated by Francisco Javier Caceres. He was super rude and sarcastic when I would ask questions and make small talk since I already felt as though he did not want to help me and i was his last choice. I don’t know if he was having a bad day but i let it go. However, i will not be letting him handle my car again as he did only the most basic things he needed to do and did not go through any of the paperwork or let me know how the car was after i asked him to check if the car needed any other services since i had gotten a note for it being a “Lemon car” so i needed a few things changed “Free of charge” as stated in the paper and he did not do anything… and told me to sign the papers to get out of his face.
3/19/2022
Diane N. VERIFIED CUSTOMER
James Boyd has great customer service. Thank you
3/19/2022
ETHEL V. VERIFIED CUSTOMER
Curtious and professional, thank you
3/19/2022
GABRIELA S. VERIFIED CUSTOMER
Israel has been helping me since day one at
Metro and he’s very patient and above all informative which helps a lot when making a decision about a service. Not once has he made me feel pressured, so thank you.
3/19/2022
Ronald P. VERIFIED CUSTOMER
Great and quick professional service.
3/19/2022
Nicole S. VERIFIED CUSTOMER
grear job
3/19/2022
Justin K. VERIFIED CUSTOMER
While inspecting cabin air filter for my car, the engineer turned off the Valet lock switch that ultimately made me not being able to use my trunk and did not inform me of it. I had to go many days without being able to use it and had to research on my own to figure out this button and what the engineer had done.
3/18/2022
Rafael S. VERIFIED CUSTOMER
Everything went smooth and I am 100% satisfied with the service and with my service advisor Mr. Boyd.
3/18/2022
Brianna P. VERIFIED CUSTOMER
Rebecca was extremely helpful, professional, and friendly! I was stressed about being able to get done and get to meeting I had with students, and she made sure to fully communicate to the maintenance staff about my time crunch as well as to myself on progress the whole time. I got out with plenty of time to get to my meeting and I felt very listened to by her. It was a very pleasant experience!