Everything was great, except for not resetting the the tire pressure gauge. That one little mistake knocked from 10 to 7. I came in for the recall fix, but also, the tire pressure gauge came on the day before. I had them check the tire pressure. They said it was done. The light was still on , I noticed driving home. HD to go back. I never had the issue before, so I wasn't aware how to reset it. Would have been a simple fix by the staff to reset it, before giving it back to me.
10/8/2016
JUSTIN H. VERIFIED CUSTOMER
John was fantastic. The service seems fine, as well. The issue is the amount of time. Over 7 hours for a couple of recall issues and to replace a battery. Seems a bit much.
10/8/2016
JOHANNA S. VERIFIED CUSTOMER
Recall repair resulted in my air bag alert light turning on. Was not done correctly.
10/8/2016
HASYI M. VERIFIED CUSTOMER
I'm very satisfied for team Metro Honda and was doing good job again thankyou for the services God bleesd your team works.
10/8/2016
DIANE S. VERIFIED CUSTOMER
Perfect experience.
10/8/2016
IONA N. VERIFIED CUSTOMER
I missed Joseph King but the technician who helped me was fantastic! God bless you all!
10/8/2016
BRITTNEY E. VERIFIED CUSTOMER
Thank you
10/8/2016
BARR R. VERIFIED CUSTOMER
Thank you :)
10/8/2016
JOSE C. VERIFIED CUSTOMER
Patrick was very professional with me I like how he treated me as a customer I will definitely come back to get my car serviced again thank you
10/8/2016
JANICE M. VERIFIED CUSTOMER
My service rep ignored the fact I was in the waiting area from 7:30 am til 2 pm when I finally went to find him, and no where to be found. Went to Sandy who found out my car was ready and I had not be notified. I miss Joseph who will always keep me informed. 20 years I have had my Honda serviced at Metro and never a service like this.
10/8/2016
ELIZABETH O. VERIFIED CUSTOMER
No comments everything was great Vance Wilcox was very nice.
10/8/2016
MARVIN J. VERIFIED CUSTOMER
Matt was very professional a pleasure to be served by him. Really takes care of his customers with the utmost of care
10/8/2016
MONICA V. VERIFIED CUSTOMER
Every employee was very polite and helpful making it a quick and good experience.
10/8/2016
ROBERT J. VERIFIED CUSTOMER
Very well done. Timely, efficient, didn't hoist a lot of extra work on me.
10/7/2016
MICHAEL M. VERIFIED CUSTOMER
Great job as always. I always schedule my appointments with Vance Wilcox. He's always courteous and keeps me informed on what needs to be done. Kudos to the team there!
10/7/2016
CAYETANO G. VERIFIED CUSTOMER
Service was amazing and professional I really appreciated your guys help thank you very much for your help
10/7/2016
RONALD A. VERIFIED CUSTOMER
Sandy at the service center was quite helpful and informative. She made sure I was notified right when my car was done and went over the services performed.
10/7/2016
BRADLEY H. VERIFIED CUSTOMER
Thank you, everything went well and I had no worries
10/7/2016
ZULMA B. VERIFIED CUSTOMER
Sandy was very helpful and extremely knowlegable about her job.