amazing customer service. everyone was nice and helpful
10/11/2016
HENRY H. VERIFIED CUSTOMER
Vance was very helpful and quick to point out the service needed for my Honda. I will be back.
10/11/2016
LUIS A. VERIFIED CUSTOMER
Friendly and courteous service.
10/11/2016
DILIPKUMAR J. VERIFIED CUSTOMER
My Car is running Smooth.
10/11/2016
CYNTHIA L. VERIFIED CUSTOMER
Tommy is the best. He is very professional and personable. He made sure we were taken care of.
10/11/2016
JILL G. VERIFIED CUSTOMER
High quality customer service. We will be returning year after year for service on our 2 new Hondas.
10/11/2016
ISIDORA S. VERIFIED CUSTOMER
Mr. Owen is very professional and courteous to me ad a customer..It's make me want to go back to Metro Honda to do my next service instead of somewhere else.
10/11/2016
ALICE R. VERIFIED CUSTOMER
I told zpatri k that there was some service that he car needed from a previous appointment. He just responded that car only needed an oil change. I knew that he was not going to look into my request. Where is the good customer service that Honda gas been known for. Was I not supposed to ger free oil changes per my contract? So, I do not think that you are giving good customer service. When I ask about what has not been done before I expect that my request be looked into. Previous request needs to be looked into, my pedal makes my foot slip off, and my doors sometimes do not lock. I want the lights in the back looked at that all of them are functioning and my seat seems low to.me and adjusting the seat does not work for me to my satisfaction. I would like Joseph King to call me because he is a great service rep. If not someone that will listen to my request and check into it. My number is ****-****-xxxx. Thank you. ALICE R
10/10/2016
TIMOTHY K. VERIFIED CUSTOMER
Attentive and quick
10/10/2016
DEBRA B. VERIFIED CUSTOMER
I will only use Metro Honda to service my vehicle. I have been to two other dealership who were horrible.My service advisor is awesome very friendly and listened to NY concerns.Kept me informed on my service.just an overall excellent service.I will be referring three other people to your dealership for service.Thank you so much.
10/10/2016
ROBERTA L. VERIFIED CUSTOMER
Always treated good by ALL the service associates
10/9/2016
ENRIQUE G. VERIFIED CUSTOMER
Our service adviser was not very friendly. He wanted me to come back to my house (about 40 miles away) to pick up a document showing what was still owed. He made me feel stupid, like I should know this process. I understand that he does this on a regular basis, but this is barely my third new vehicle, and it's been more than 3 years since my last one. I keep making an opportunity for you guys to get my business, but more and more I feel like you don't want it. Also,I was told that the vehicle was going to be detailed before we took it home (that didn't happen) then I was told it would be done when I brought it back to get the tint, and I still see streaks and smudges.
10/9/2016
LUIS C. VERIFIED CUSTOMER
No coments
10/9/2016
GUADALUPE M. VERIFIED CUSTOMER
Yes i was happy thank u Honda great job
10/9/2016
DAVID T. VERIFIED CUSTOMER
I asked to have the map lights fixed and only one was fixed not both.
10/9/2016
ELIZABETH C. VERIFIED CUSTOMER
Sandy is really the best there is. I've been going to her for years. Love Sandy and Metro Honda!
10/9/2016
EDGAR P. VERIFIED CUSTOMER
I dropped off my car the night before for an oil change, I nevered received a call notifying me that the car was ready, I got an email notification only. Henry was I'm sure busy with another customer. John was able to help me when I go there, he said as friendly, courteous and professional. I will definitely come back but only to be serviced by John only .
10/9/2016
CARLOS J. VERIFIED CUSTOMER
Fast and friendly service.
10/9/2016
MARISELA R. VERIFIED CUSTOMER
Great customer service.
10/9/2016
JACKELINE D. VERIFIED CUSTOMER
Una gran cortesia de parte de todos sus empleados... thanks. En especial al Sr. Henry.