John **** was an excellent service representative. He was very friendly, polite, and personable.
10/25/2017
Craig V. VERIFIED CUSTOMER
Vance is awesome! Patient and he got my issue settled in a timely manner. Thank you! I will probably always request him now since I haven't been loyal to one service advisor in years, but he has made an impression! Everyone is nice, but he had more of a challenge with my car and he went the extra mile to make things right!! Thank you Vance!
10/25/2017
Robert G. VERIFIED CUSTOMER
Super fast service from the shuttle , the service writer and the repairs to my pilot .
10/25/2017
Quang L. VERIFIED CUSTOMER
Excellent services!
10/25/2017
Ike N. VERIFIED CUSTOMER
Great job. Thank you
10/25/2017
Tony F. VERIFIED CUSTOMER
Joe King was awesome
10/25/2017
Conrad N. VERIFIED CUSTOMER
Competent, professional work at a fair price. I’m very satisfied.
10/25/2017
Neil P. VERIFIED CUSTOMER
Mr. King was great! Not only did answe all my questions, he kept me in the loop the entire process. For the first time I never had to call for information. Mr. King kept me informed and offered solutions for me the entire way. The only thing that could be improved with s the quality of the Honda careash. It is an exterior window clean and nothing more than that.
10/25/2017
EDWIN R. VERIFIED CUSTOMER
Gordon Jackson provided me with great service. Very pleased with how he handled everything. My issues is that I was told by Gil Lopez that there would be a car rental ready for when I dropped off my car. There wasn't a car rental ready and I was told if I wanted one I would have to wait till 9 am. I am a teacher, my work day starts at 730. I am extremely upset at how my case was handled in terms of there being no rental or loner car provided for me when I was told there would be. How would I have gotten to and from work if I didn't happen to have another car to use? My entire day was thrown completely off due to the fact that there was no rental car provided. I feel lied to, I don't feel valued as a customer and I feel regret over giving Metro Honda my business because so far, its been a terrible experience. Not only was I sold a car without functioning ac, but I was lied to by a manager. If I could do things over again, I wouldn't return to Metro Honda. I hope that this comment gets to the eyes of someone with a sense of what customer service should be and that the people responsible for this complete fiasco are held accountable.
10/24/2017
Jaejun B. VERIFIED CUSTOMER
Good service, fast ready
10/24/2017
Malika S. VERIFIED CUSTOMER
He was very kind and got my car done quickly!!
10/24/2017
Priscilla V. VERIFIED CUSTOMER
Friendly and helpful
10/24/2017
Jasper S. VERIFIED CUSTOMER
Very friendly and helpful.
10/24/2017
Malia F. VERIFIED CUSTOMER
He always does a great job
10/24/2017
Patricia N. VERIFIED CUSTOMER
Handled with utmost Professionalism
10/24/2017
Mario B. VERIFIED CUSTOMER
Thank you so much I really like today's service and comofort with the waiting of my vehicle I would come back soon on my next service !!!thank you
10/24/2017
Jesus Z. VERIFIED CUSTOMER
I am feel good.. thank you
10/24/2017
Dolores M. VERIFIED CUSTOMER
Joesph king is the best
10/23/2017
Belinda R. VERIFIED CUSTOMER
Gordon is very friendly and always a wonderful person to work with. Great customer service
10/22/2017
Henry H. VERIFIED CUSTOMER
Gordon was really professional and handled all the needs that I requested on my vehicle.