Mark was friendly and provided very fast service. I was expecting that my car would be there most of the day, but instead it was there for only an hour. Mark kept me apprised of the status as it went in a professional and respectful manner.
2/22/2018
Yesenia F. VERIFIED CUSTOMER
Mark was very pleasant.
2/22/2018
Susan S. VERIFIED CUSTOMER
We are 15-year customers. I was very surprised when, as I was paying for my repairs/maintenance, that the technician began to “assign” a numeric code and explain if I wanted my car washed I could do it myself! He shared Metro is “tight on time” so this would free Metro up (I assume to make more money). You’ve missed the boat on this one. I always looked forward to a better running car and a clean one as I left the lot. Metro should understand it’s the little niceties that keep customers coming back. Do-it-yourself car washes isn’t what I expected. Metro could do the best repairs ever (which is the case for my cars) but you’re now discounting the customer’s experience and the nice feeling of special treatment. You’re obviously making money so hire a car wash employee who is tasked solely to keep the customers happy when they leave. A clean car provided by a Metro employee makes customers feel better about paying big bucks for maintenance. Too bad Metro Honda has forgotten to cherish its customers by having a Metro employee get the car washed. Left a sour taste in this customer’s mouth today. Poor decision.
2/22/2018
Jennifer A. VERIFIED CUSTOMER
10 out of 10 all across the boatd for vance! He wad thurough communication was great always kept us up to date and had my car back earlier than promised!!! Thanks again vance#
2/22/2018
Frank G. VERIFIED CUSTOMER
I enjoy going to Metro Honda and to be helped by Joseph who is always very helpful and friendly! He displays excellent customer service skills, what a great a slur he is to you and your company!
2/22/2018
Seema R. VERIFIED CUSTOMER
Patrick Henry was so helpful.i have been running all over the dealer with my concerns very very very good customer service. We need more of him on this field ..5 star ... I walked out with a smile 100% satisfied with the customer service I received from him .. supervisor or manager should personally thank him for the well done job he did .
2/22/2018
Alexandra M. VERIFIED CUSTOMER
Excellent service!!!!
2/22/2018
Lillian C. VERIFIED CUSTOMER
Outstanding customer service!!! A+
2/22/2018
Sandra G. VERIFIED CUSTOMER
Joseph is highly professional treats me with respect and always solve any concerns
2/22/2018
Daniel G. VERIFIED CUSTOMER
John was very professional and kept me informed on status of my car. Thank you.
2/22/2018
Umaymah R. VERIFIED CUSTOMER
Will do. Thanks again!
2/22/2018
Marie N. VERIFIED CUSTOMER
MARK was very courteous & professional with a personable manner!
2/22/2018
Sophie G. VERIFIED CUSTOMER
Joseph king was extremely helpful and easy to work with.
2/21/2018
Natalie J. VERIFIED CUSTOMER
Mark was pleasant, helpful, and friendly. He made what I would normally consider a mundane experience enjoyable.
2/21/2018
Bill M. VERIFIED CUSTOMER
Appreciated his personalized treatment. He made me feel like a valued customer.
2/21/2018
MATTHEW W. VERIFIED CUSTOMER
Tried to over charge me for b1 service. Posted online service costs 95. Tried to sell it to me for 115. Oil change wasnt done right. My car is leaking oil. **** METRO HONDA