1. The time on my car was not fixed. I paid over 1000.00 and the time was not fixed. That has never happened before. My usual place is Honda in Santa Ana. I feel as if the service I needed wasn’t done first I was quoted a different price then told something less. I heard them talking saying take out this and that. Then when I asked what are you not doing that you lowered the price over 300.00. They said nothing but I literally heard them. I was also told I needed coolant and air conditioning cleaning. Then told I didn’t need it. Just the whole thing was so shady. Not trustworthy at all. I dropped off my car on Friday and didn’t get my car back until 1 the next day. I am taking my cat to Honda in Santa Ana to make sure everything needed was done. This is my second experience and both have been bad, this time was worse. Never again!
5/2/2021
Sharon R. VERIFIED CUSTOMER
Both Patricia Ramirez, new owner of my Honda, and I clove the outstanding, courteous service at Weir Canyon Honda. Thanks for being such a caring Honda
Dealership!
Sharon R
5/2/2021
Trasia A. VERIFIED CUSTOMER
I had texted my rep but did not get a response. When I brought it to Paul’s attention he apologized and explained there is a new system and some messages go unseen. Because the message went unseen my request to have the windshield wipers checked was not addressed. Though it is normally something the guys in the back check they did not this time. The windshield wipers was falling off the rocker arm. When I showed Paul he again apologized and took care of it himself. Paul was great. I suggest something different with the text messages. I’m very concerned if the guys in the back missed the wipers if they missed something else.
5/2/2021
Nimer Q. VERIFIED CUSTOMER
Keep up the good job.
5/2/2021
James H. VERIFIED CUSTOMER
Ok
5/2/2021
Donna W. VERIFIED CUSTOMER
Mark was was very helpful and I appreciate how professional he was. Thank you
5/2/2021
Kimberley B. VERIFIED CUSTOMER
I appreciate everyone’s hardwork and kindness in helping me
5/2/2021
Andrea R. VERIFIED CUSTOMER
Very happy with my service today with Marc. He was professional, and kept me informed throughout the entire process. Thank you for wonderful service today.
5/2/2021
Rich P. VERIFIED CUSTOMER
You're Service Team at Weir Canyon Honda did a superb job. Marc was awesome. He had a great attitude, and met me on my requests. He did an exemplary job. Every employer needs a Marc working for them.
5/2/2021
Mohammed A. VERIFIED CUSTOMER
Outstanding service, in and out very quick, welcoming staff, and absolutely clean and COVID safe facility , thumbs up
5/2/2021
Eddie N. VERIFIED CUSTOMER
Marc gave me the best service experience I ever got from a Honda dealership. He was quick to understand my situation and sincerely provided me with the best service any customer would hope.
5/1/2021
Anna M. VERIFIED CUSTOMER
Marc is awesome! Keep up the great work Weir Canyon!
5/1/2021
Ryan H. VERIFIED CUSTOMER
nice
4/30/2021
Andrew R. VERIFIED CUSTOMER
Mark Juban always gives us the best service. We always make our appointments with him.
4/30/2021
Gerald M. VERIFIED CUSTOMER
Well done keeping me in the loop.!!
4/30/2021
Bruce M. VERIFIED CUSTOMER
Roy is the best
4/30/2021
Joelene B. VERIFIED CUSTOMER
Marc is great!
4/30/2021
Ronda P. VERIFIED CUSTOMER
Marc Juban is the best service advisor! He always makes getting my car serviced the best ! Love the way everyone is so nice and are always trying to make you comfortable!
4/30/2021
Mary H. VERIFIED CUSTOMER
Marc was a great resource of information for. He’s on top of his game. Excellent experience!