Mike was great and answered all my questions and listened to my concerns. He called with an update to gather more information about the issue I was having with my Pilot. He even made sure to hold a loner car for me so I would have a car while mine was in the shop. He had the car pulled up and waiting for me as soon as I got to the dealership. Very friendly and courteous.
12/17/2024
Dawn B. VERIFIED CUSTOMER
Maddie and the Service Manager changed my entire experience for the better! If I hadn’t been for my encounter with them this review would be bad. Get your phone system fixed ASAP!
12/17/2024
Emad N. VERIFIED CUSTOMER
Thank you very much for excellent customer service
12/16/2024
Eduardo L. VERIFIED CUSTOMER
The services department department continues to be evasive about returning any of my 5 calls on recall repairs. Didn't schedule a follow up appointment even though i asked about it on this visit. Parts i was told would be available in September still haven't 'arrived'.
12/16/2024
Michelle D. VERIFIED CUSTOMER
Josh was very informative.
12/16/2024
Ethan B. VERIFIED CUSTOMER
Joshua was very helpful
12/16/2024
Peter Z. VERIFIED CUSTOMER
Service was excellent, staff like Madeleine clearly cared about the customer. We are confident in the service everyone at Weir Honda provided and we will be returning for future services. Thank you!
12/15/2024
Scott O. VERIFIED CUSTOMER
The service and attention that I received was excellent. I really appreciate it and I hope that all my future visits have the same results.
12/15/2024
Daniel T. VERIFIED CUSTOMER
Josh was amazing! Got my vehicle ready and complete on time per requested!
12/15/2024
Olga R. VERIFIED CUSTOMER
I’m so happy with the service and the respect that Joshua Martinez help me
12/15/2024
Bill M. VERIFIED CUSTOMER
Joshua was a really great advisor. He communicated well throughout the day regarding my vehicle. I already requested that I want him as my advisor every time I go back to Honda.
12/15/2024
Shannon S. VERIFIED CUSTOMER
I brought my CRV in at 9 AM Wednesday morning and it took six hours to change the oil and 2 air filters. The contact phone number for the dealership service and the service rep does not work. The phone system constantly routed to leaving a message. I also received no follow up after calling back the second day after picking up my vehicle about some issues that I had questions about. I also noticed an “Immediate attention” alert that needs my attention. I left another voice message today and I cannot seem to reach anyone at Honda to talk to me. Someone needs to call me.! Shannon S
12/15/2024
Manual H. VERIFIED CUSTOMER
No issues at all. Excellent service
12/15/2024
Zhilong W. VERIFIED CUSTOMER
Excellent reception girl, last time has helped me to solve the problem, today is still warm and patient to help me solve the problem! Thank her!
12/15/2024
Sarah N. VERIFIED CUSTOMER
I really appreciated Joshua and his help when I first got my car last week and when I needed it checked out today. He was kind, helpful, informative, and respectful. Thank you Joshua for all your help and making me feel at ease with the whole process.
12/15/2024
Matthew S. VERIFIED CUSTOMER
Joshua and his team were excellent! 10/10!
12/15/2024
Thomas S. VERIFIED CUSTOMER
My wife’s Honda Civic was repaired on time and I am happy with your prompt service.