Bob is outstanding ! He is very knowledgeable and personable.
10/18/2021
Brittany M. VERIFIED CUSTOMER
Erica was excellent! She was very attentive and called well before I had asked for my car to be back. Ericas very knowledgeable and took the time to go over my service with me. Galaxy’s the best!
10/18/2021
Evelyn M. VERIFIED CUSTOMER
Much thanks to Philip for his attention to all my vehicle concerns, and his consistent courtesy, including Text updates & phone calls.
10/16/2021
Maryellen L. VERIFIED CUSTOMER
move. Was good
10/15/2021
Michele C. VERIFIED CUSTOMER
Thank you so much for providing me with excellent service on my vehicle .
10/14/2021
Luigi R. VERIFIED CUSTOMER
Excellent service and on time delivery
10/13/2021
Veronica M. VERIFIED CUSTOMER
Ok. This is the second email I received re: my service appt today. Enough. Phillip was professional, offered me a few options of services to be provided and my appointment was concluded within an hour and a half as he predicted.
Please, no more surveys! He was great and my car is serviced every 5000 miles at Galaxy so I assume Toyota is doing their best for me.
My last Toyota had 180,000 before I sold it to a friend.
10/13/2021
Katrin V. VERIFIED CUSTOMER
Excellent service, prompt and friendly answering all my questions.
10/13/2021
Louise O. VERIFIED CUSTOMER
He called in the morning to let us know what would be done and cost. Called again when car was ready. First great service from Galaxy.
10/12/2021
Henry B. VERIFIED CUSTOMER
Bob was excellent and totally understood my problem
10/11/2021
Robert G. VERIFIED CUSTOMER
The service was excellent. My rep Philip Dahrouge was very helpful and accurate explaing the procedures and work being done.
My particular concern my feeling that the fee for what I needed was high. The problem: my Prius' right front turn light was out. The local garage could not reach the bulb,orbulb unit. Follow up at Toyota service was quick and but seems a bit expensive, $104.
I cannot complain at all about the staff at Service. Thank you.
10/11/2021
Devin C. VERIFIED CUSTOMER
I have left 4 messages over the last week with the service dept as well as with the service manager. So far, I have not been contacted back yet.
10/11/2021
Sonia S. VERIFIED CUSTOMER
Yes I did satisfied
10/8/2021
SU D. VERIFIED CUSTOMER
Jon was very helpful and described the problem with reasonable suggestions, and arranged loaner car. He also reported detailed status about parts ordering, arrival time and pick up time.
As of feedback, it would be better if the car loaner service get improved. (I waited more than 1.5 hours for car loaner; more time than the technician checked the problem of my car)
10/8/2021
Ramon V. VERIFIED CUSTOMER
Good work
10/7/2021
JEROME H. VERIFIED CUSTOMER
Hi I was very pleased with customer service while purchasing my new vehicle. Greg Moore was out salesperson and he was excellent!!!