I was very satisfied with everything. Thank you, Debby Palumbo
11/8/2021
Marianne B. VERIFIED CUSTOMER
Bob & his team always exceed my expectations. Bob keeps me apprised of the status of my vehicle. He is straightforward about my car. He fully explains the work to be done so that a non-car person can understand. I am always happy with the service he provides.
11/8/2021
LEONEL G. VERIFIED CUSTOMER
Jonathan very responsible and professional
11/6/2021
Nelson R. VERIFIED CUSTOMER
Bob, and the shuttle van service team were great. They were responsive and informative. I was able to get my vehicle serviced and tend to my other errands and remain on schedule. Thanks!
11/6/2021
Robert L. VERIFIED CUSTOMER
I’ve been a loyal Galaxy service customer since 2002, & I value the trusted relationship I have with Phil. He is an outstanding representative for the dealership.
11/6/2021
Theodore K. VERIFIED CUSTOMER
Bob was great as usual
I’m too busy with my work for surveys
11/5/2021
JUDY M. VERIFIED CUSTOMER
Love that you provide that personal touch of caring. All My questions were answered and everything done happily and to my satisfaction. Appreciate everything you did to make servicing my car easy and pleasant for me. Having the shuttle available was life-saving.
11/5/2021
Leonard W. VERIFIED CUSTOMER
Jonathan was pleasure to work with very happy. The only one suggestion I may have is that if you leave the car all night inside the shop plus with windows open, the vehicle absorbs all the fumes from the shop and then smells very bad next few days. A lot of people are allergic or sensitive to smells. Nobody wants their beloved almost new cars to smell like an old used truck that leaks fumes and gasoline in to the cabin, when they pick up the car.
11/5/2021
Maria N. VERIFIED CUSTOMER
Jonathan was very professional and helpful.
11/5/2021
Doris F. VERIFIED CUSTOMER
Service was good Bob was very professional
11/4/2021
Nicole C. VERIFIED CUSTOMER
Phil always takes such good care of me and my vehicle whenever we need a service, but this time around he truly went above and beyond. He saw me right away without an appointment and made sure my car was safe, when I was worried about an issue. I cannot recommend him highly enough.
11/4/2021
CRYSTAL P. VERIFIED CUSTOMER
Jonathan always get the job done and make sure I am satisfied every time I come in to get work on my car!
11/4/2021
Cin-Dee G. VERIFIED CUSTOMER
Phil was great. Called first thing in the morning to clarify my service request and called several times throughout the day. Was not pushy or trying to scare me into extra service and was very personable and professional. I actually hate going to the dealership bc the service advisors are so pushy and employ scare tactics. After my interaction with Phil I will feel comfortable going back for more service at Galaxy.
11/3/2021
Daniel Q. VERIFIED CUSTOMER
Everything went well there’s not much to do to a truck with 3000 miles but I plan on keeping my truck a long time and it’s good to know Toyota cares
11/3/2021
Kaori L. VERIFIED CUSTOMER
Our salesman, Kayjuan Peters was very professional, personable, straightforward, kind, helpful, and sincere!
11/3/2021
Paul R. VERIFIED CUSTOMER
Service staff was polite and professional. Is it normal to take an hour and a half to rotate tires when I made an appointment? I have never had to wait so long and a regular mechanic shop?
11/2/2021
Manuel O. VERIFIED CUSTOMER
Problem say check engine.Jonathan inform me has problem with purge VSV for Evaporator.He ordered the parts already.It is still in warranty.Thank you Jonathan for taking care of my truck.Waiting my parts to arrive @replace it.
11/2/2021
Claire M. VERIFIED CUSTOMER
Very efficient...job was done on time like promised..very pleased with the service!
Thank you
11/1/2021
Naum G. VERIFIED CUSTOMER
Good service.
10/29/2021
Harrison H. VERIFIED CUSTOMER
Bob M is great and the only person I’ll make an appointment with. He is the man. However a heat shield we discussed verbally (I forgot to list on my appointment, my fault) which is missing a screw and hangin off the body was not fastened back on. At the drop off he mentioned that sometimes there’s complications with rust and screwing them back on, but there was no follow up on that at any point after drop off. To fix my brakes, the tech on the job would have been looking right at the dangling heat shield.